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09 Feb 2012  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
Onshore, Offshore, and Home-agent Strategies
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...
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03 Sep 2012  |  North America  |  Market Research
North American Contact Center Systems Market
Analytics to Lead the Way for Growth
This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2024
The Local Business Environment was Favorable to Market Development
The Hong Kong contact center application market grew by 2.9% in 2017 and registered market revenue of $14.5 million. The market is forecast to grow at a CAGR of 2.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
New Zealand Contact Center Applications Market, Forecast to 2024
Mainstream Focus on Resource Optimization and Customer Insights will Boost Growth
The New Zealand contact center application market grew by 2.5%, reporting total market revenue of $13.8 million in 2017. The market is forecast to shrink at a CAGR of 0.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, Indi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
South Korean Contact Center Applications Market, Forecast to 2024
Competition has Intensified
The South Korean contact center application market shrunk by 19.6% and generated $53 million in 2017. The market is forecast to grow at a very slow CAGR of 0.1% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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31 May 2023  |  Global  |  Market Research
Global Heat Exchanger Growth Opportunities
More Energy-efficient Solutions will Decrease CAPEX and Power Consumption to Make Industrial Procedures Greener
The global heat exchanger market has reached maturity, with Asia-Pacific (APAC) accounting for most of its growth. The emerging markets, where growth is high, are populated by significant market participants. Energy conservation, ease of maintenance, corrosion reduction, and improved heat transference are essential end-user requirements. Original e...
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27 Jun 2018  |  North America  |  Market Research
Endoscope Reprocessing Systems and Software Solutions Market Assessment, Australia, Forecast to 2022
The Market for Endoscope Reprocessing Solutions Would be Driven by Increasing Procedural Volumes, Coupled with Increased Demand for Newer Installations as Well as Replacements
The market for endoscope reprocessing systems and workflow solutions in Australia was worth A$61.1 million in 2017. It is expected to grow at a robust CAGR of 10.1% to reach a market size of A$98.7 million in 2022. The market is segmented into two broad segments, which are then divided into several sub-segments as mentioned below – • Endoscope r...
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08 Oct 2020  |  Global  |  Market Research
Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026
Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential
This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...
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02 May 2019  |  Asia Pacific  |  Market Research
Australia and New Zealand Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
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14 Dec 2016  |  Europe  |  Market Research
Europe Contact Center BPO Market
Exponential Technological Change—How Might it Affect the World of BPO?
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
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