Search results for: 'shift'

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact cent...

23 Mar 2021  |  North America  |  Market Research

Innovative Business Models Unleash Growth Opportunities in the MedTech Industry

Unconventional Partnerships Create New Value, Address Evolving Market Needs, and Produce Transformational Growth

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Medical technology (MedTech) firms are on the verge of reinventing their role in enabling care delivery due to various external factors, such as continuous margin pressures from providers on account of increasing healthcare costs, changing needs of end users, rapid technological advancements, empowered patient-consumers taking an active role in the...

The COVID-19 pandemic has impacted every sector in some capacity and has forced market participants across industries to undergo rapid transformation. The building technologies and services industry is no exception and is at the cusp of a considerable shift. These changes are not restricted to technological or building design changes but involve ho...

With a strong resurgence in traffic volumes and shifting customer demands, rail is becoming the favoured choice as cities across the globe seek the most economical and fuel-efficient modes of travel. Western Europe is the largest market, and Germany is expected to require a vast number of regional and commuter transport vehicles in the next 10 ye...

The healthcare landscape is experiencing a profound shift as it shifts away from traditional fee-for-service models toward value-based care. This transition emphasizes collaboration among healthcare stakeholders, fostering a patient-centric approach. The focus is not merely on the quantity of services delivered but also on the quality of care, enco...

09 Oct 2024  |  Global  |  Market Research

A Strategic Analysis of the Bus Market, Indonesia, 2024 2035

Indonesia s Bus Sector Drives Transformational Growth through Bus Fleet Electrification to Reduce Emissions and Improve Sustainable Urban Transport and Energy Efficiency

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Indonesia emerges as a significant player in the global bus market due to its expanding population and increasing reliance on public transportation. The number of buses in operation rises every year, with leading original equipment manufacturers (OEMs) such as Mercedes-Benz, Mitsubishi Fuso, Hino, Isuzu, and Scania dominating sales. The Indonesian ...

GCC nations are actively reducing their reliance on oil-driven economies, recognizing the need for diversification as populations grow and oil resources alone cannot sustain future development. From 2011 to 2021, fossil fuel dependency saw a decline, with the UAE leading the shift by reducing oil’s share to less than 30% of its GDP by 2023. Economi...

The multilayered architecture of cloud-native applications, involving containers, microservices, and underlying infrastructure, complicates threat detection and incident response. Attacks can move across these layers, starting at the application level, exploiting API or unknown vulnerabilities, and moving laterally through the container layer to th...