Search results for: 'records'

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

This research service will provide an overview of the US population health management (PHM) market. The study period is from 2021 to 2026. The report will provide a detailed analysis of the PHM market and applications, such as data & analysis, care management, and performance management. Discussions include industry challenges, drivers, and restrai...

31 Jul 2020  |  Global  |  Market Research

Global Food and Beverage Flavors Market, Forecast to 2030

Demand for Bold, Ethnic, and Global Flavor Profiles will Boost Innovation; Natural Flavors will Drive Growth

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Flavors are defined as additives used to modify the taste and the odor of food and beverage products. Broadly, flavoring substances are segregated into natural and artificial categories based on the raw material used and the production processes involved. Positive consumer perception regarding natural ingredients has attributed to growth in demand ...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

20 Jan 2025  |  Global  |  Market Research

Global Cardiac Biomarkers Diagnostics Industry, 2024-2029

Rising Prevalence of CVD and High Sensitivity POCT Driving Transformational Growth in Cardiac Biomarkers Diagnostics

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The global cardiac biomarkers diagnostics market is forecast to record robust growth with the increased prevalence of cardiovascular disease (CVD), multiplex biomarkers, advancements in diagnostic testing technology, higher POCT adoption rates, and an intensive focus on preventive healthcare. CVDs are a leading cause of mortality globally, highligh...

This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of the fulfillment model. This includes onshore, near...

29 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Managed Security Services Market, Forecast to 2023

Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption

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Key Issues Addressed

The main pull factor toward the adoption of managed security services (MSS) in the Asia-Pacific (APAC) region is the growing threat landscape in cybersecurity. Over the years, it has become increasingly easy and profitable for threat actors to set up and initiate cyberattacks on businesses of all sizes. As per Frost & Sullivan estimates, cyberattac...

03 Jun 2020  |  Global  |  Market Outlook

Global Connected Truck Telematics Outlook, 2020

Delicate Global Economic Situation Due to the COVID-19 Pandemic Presents Precarious Market Conditions; Revival Likely in the Later Half of the Year

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The global COVID-19 pandemic and the subsequent recession like global economic slowdown has left governments and markets stumbling in a directionless chaos and uncertainty. In the midst of a lurking global recession catalysed by the uncontrolled spread of the COVID-19 virus, companies and leaders invariably fall short of prompt decision-making, sub...

17 Jun 2020  |  Asia Pacific  |  Market Research

Business Model Innovations in the Building Construction Industry, 2020

Technological Advancement and a Vision for Sustainability will Drive Change in Building Construction Business Models

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Asia-Pacific is expected to record substantial building construction development in the next five years despite some impact from the COVID-19 pandemic in 2020. This is mainly impacted by the rapid urbanization and heavy investment in the region. The building construction industry is facing several challenges such as declined project productivit...