Search results for: 'services 2.0'

This study examines growth opportunities in the global service robot market across industries. Advancements in AI, machine vision, NLP, and autonomous navigation are driving a transformative shift in how service robots assist humans in both non-industrial and industrial settings.Aging demographics, rising labor costs, and workforce shortages are ac...

This report provides a definitive strategic roadmap for the digital marketing and advertising technology (AdTech/MarTech) sector as it enters a transformative era in 2026. Moving beyond incremental updates, the industry is undergoing a fundamental architectural restructuring—shifting from a landscape of fragmented point solutions to one of unified ...

The aim of the study is to research, analyse, and forecast the size of and the trends in the European automotive OES channel from 2015 to 2022. As older cars migrate to the independent aftermarket due to an ageing vehicle parc in Europe, OEMs have to strategise their aftersales programmes to maintain their market share (estimated at 38.0% in 2015)....

21 Oct 2022  |  North America  |  Market Research

Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

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Key Issues Addressed

Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

The Asia-Pacific distributed denial-of-service (DDoS) solutions market experienced double-digit growth in both on-premises and cloud-based solutions segments in 2020. The market growth was largely driven by the relentless rise in DDoS attacks throughout the region. In addition to acts committed for financial gain, simmering geopolitical tensions ha...

The Advanced Manufacturing Technology Opportunity Engine provides profiles of innovations related to a dexterous robotic hand with tactile sensing designed for sustained industrial operations, a compact high-degree-of-freedom robotic hand enabling seamless integration across humanoid platforms, and AI-driven robotic automation systems enhancing pal...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This competitive benchmarking focuses on the growth of the electric truck market in North America and its aftermarket service opportunities. The study provides information on key OEMs and non-OEMs and their electric truck service strategies. Opportunity size is determined by forecasting the number of LD, MD, and HD trucks on the road and the averag...

Energy transition, which refers to the shift from fossil fuel-based systems to zero-carbon solutions, is a complex process for the global energy industry, including suppliers and users. Timelines for eliminating carbon from energy systems vary by region, but most goals including the Paris Agreement focus on achieving net zero by the second half of ...