Search results for: 'consumption asia'

The COVID-19 pandemic outbreak has resulted in a global economic downturn, as countries imposed movement control orders and shut down businesses. Similar to most other markets worldwide, the demand for industrial robots is forecast to plummet in 2020. The high initial costs and lack of supportive infrastructure are likely to impede market growth in...

The auto leasing market and car rental market in Thailand is extremely complex. A majority of the market is with leasing companies affiliated with banks which club hire purchase with leasing. The market faces restraints and challenges such as high competition, high lease rental, low residual value, political instability, unstable FDI, unclear tax r...

Indonesia has the largest auto leasing market and car rental market in South East Asia. However, the market remains very fragmented and the top 8 players account for a little over one-fourth of the market. The remaining market comprises of organized players including financial institutions with licensed business as well as thousands of small local ...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

The offshore oil and gas (O&G) services market is witnessing uncertainty amid the global slump in crude oil price that started in H2, 2014 affecting economies and several industries. Major international and national oil companies have resorted to controlling their capital investments and laying off employees to reduce expenses. The highest level of...

This study provides insights about the telecom market infrastructure in the South Asian and middle countries of India, Bangladesh, Sri Lanka, United Arab Emirates, Saudi Arabia, and Egypt. It speaks about both the mobile and broadband markets in all the regions with specific focus on the trends in the market, the competitive landscape, green techno...

This research service covers the Southeast Asian integrated facilities management (IFM) market. This study highlights the market size, presents forecasts, describes the market trends and the competitive landscape, and lists other key trends. In addition, the study looks at key vertical segments, including commercial, healthcare, education, industri...

The APAC network security market saw a growth of 6.3% in Q2 2020. Though most of the regions have begun recovering from the impact of the COVID-19 crisis, some ASEAN countries and India continue to see declining YoY growth in this quarter due to country-wide lockdowns. Enterprises are growing more cautious with their security budget, with budgets a...