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This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q4...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

26 May 2021  |  Global  |  Market Research

New Technology Transforming Energization in the Aerospace & Defense Industry

Future Growth Opportunities Enhanced by the Demand for Greener and More Efficient Equipment

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Driven by the new green government policies and the need to enhance capabilities and efficiencies, defense operators are turning to new power sources and energization mechanisms. Advances in energy storage and its applications today enable operators to provide silent watch solutions and use directed energy weapons and hybrid drive systems in platfo...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q1...

COVID-19s impact on the electric vehicles (EVs) market has been limited since EV development has been incorporated into every leading OEMs long-term growth strategy. The main challenges to mass EV adoption relate to battery costs, battery chemistries, charging times, and charging infrastructure. These are being addressed by stakeholders across the ...

By addressing issues related to higher capital costs and limited charging infrastructure, stakeholders are attempting to drive electric two-wheeler adoption in Asia. This is being reinforced by government incentives/subsidies, localized manufacturing, competitive pricing, growing investments, stringent emission norms, and strategic partnerships. Ch...

This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q2...

The most significant trend in both email and web security markets is the acceleration of organizations migrating to the cloud. The cloud is driving new email security and web security strategies. Enterprises are interested in transitioning to cloud-delivered security to reduce cost/complexity, simplify security for mobile users, and adopt new capab...