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14 Dec 2022  |  Asia Pacific  |  Customer Research
Voice of the Customer: Health Wellness and Wellbeing Services in Cars, China
Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the Chinese Passenger Vehicle Market
Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's ‘Voice o...
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20 Jan 2023  |  Global  |  Market Outlook
Outlook 2023: Top 10 Predictions for Customer Experience
Employee Experiences and Artificial Intelligence Drive Growth in the CX Industry
The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...
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14 Feb 2023  |  North America  |  Market Research
US Army Primary Combat Systems Growth Opportunities
Geopolitical Chaos and Strategic Competition with China Lead to a New Era in Defense Investments
This study examines the US Army's modernization efforts by analyzing official strategy documents, the 2023 Nation Defense Authorization Act, public statements made by senior decision makers, development programs, and contractual trends that comprise the Army’s modernization efforts. Thirty-six months ago, the Army established a four-star command in...
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18 Apr 2023  |  North America  |  Customer Research
Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021
This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options
Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...
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12 Jun 2023  |  North America  |  Market Research
State of Digitalization of the Food and Beverage Industry
Robotics and Traceability Technologies to Ensure Greater ROI & Margin
Food & Beverage (F&B) manufacturing has embraced IIoT, AI, MES, ERP, and more such tools to move up production and quality. Advancements in real-time data processing and predictive analytics further help introduce new ways of utilizing data to generate insights for effective decision-making. Successful F&B companies are constantly innovating and up...
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13 Jun 2023  |  North America  |  Market Research
US Healthcare Data Analytics, 2023
Competitive Intensity is Driving Innovation Among Healthcare Data Analytics Vendors
This report offers a comprehensive analysis of the US healthcare data analytics market. The analysis focuses on solutions for payers and providers (including physician practices and hospitals). Solutions for the life sciences segment, pharmaceutical companies, and the public sector have been excluded. This study categorizes healthcare data analytic...
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28 Mar 2024  |  North America  |  Market Research
Commercial Drone Data Analysis Software Growth Opportunities
Sensor Integration to Enhance the Customer Experience
This study explores the dynamic landscape of the commercial drone data analysis software market, providing a comprehensive analysis of growth drivers, restraints, trends, and challenges. The study investigates the most common end-use industries that leverage drone data analysis software and presents insightful case studies that highlight successful...
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25 Apr 2024  |  Europe  |  Market Outlook
European Power & Energy Outlook and Growth Opportunities, 2024
Transformative Megatrends Continue to Drive Strong Growth in Europe
The Russo-Ukrainian war has dealt a massive energy shock to Europe, galvanizing policymakers into action. 2023 saw a raft of legislation being finalized, leading to the creation of a legal framework to drive investment in clean technologies. The implementation of these policies will be critical to their effectiveness. Many of the easy decisions hav...
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17 May 2024  |  Global  |  Customer Research
2024 UCC Buyers Perspectives
Customer Needs for Agility and Flexibility will Drive Continued Market Growth
Frost & Sullivan s 2024 information technology decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Top technical challenges for IT/telecom departments Top non-technical challenges for IT/telecom departments Current unified communications and collaboration (UCC) technology a...
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13 Jun 2024  |  Global  |  Market Research
Industrial Roboverse Growth Opportunities in the F&B and Pharmaceutical Industries
Driving Agile Manufacturing While Maximizing Quality, Efficiency, and Compliance Augments Robotic Adoption
This study explores the potential growth opportunities presented by industrial robotics in the food and beverage (F&B) and pharmaceutical industries. The inclination toward robotic automation is increasing in both sectors as workforce scarcity remains a significant issue. Robots are being deployed across various applications within the F&B and phar...
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