Search results for: 'Network-as-a-Service is Transforming Network Operators into API-focused Integrators'

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

This study analyzes the demand and key market factors impacting the trends within the used car market in Thailand from 2015 to 2020. The market overview highlights the market structure of the used car market. It also reviews the key participants in the market including their business performance, business operations, and buying and sales channels. ...

27 Aug 2021  |  North America  |  Frost Radar

Frost Radar™: Global Smart Water Meter Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Water stress and the need for climate resilience have led water utilities around the world to embrace new strategies for customer-side demand management and reduction of non-revenue water (NRW) losses. A key part of the customer-focused digital strategy is the rollout of smart meters that capture water consumption metrics, drive customer engagement...

06 Sep 2021  |  Global  |  Market Research

Global Digital Intelligence Growth Opportunities

Growth Strategies Affecting Digital and Physical Security Convergence through Multisource Data Intelligence

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As the security industry continues to digitize and add new devices, endpoints, sensors, systems, and software platforms to their operations, the volume of data being collected and requiring analysis by security teams has only grown exponentially. In addition, the continued siloing of business operations systems, IT security, and physical security t...

This study focuses on last-mile delivery optimization achieved through autonomous vehicles (AVs) and route optimization software. It explores market definitions, size, forecasts, drivers, restraints, trends, competition, and growth opportunities. Last-mile delivery involves the movement of products from a distribution center to the end destinati...

10 Feb 2020  |  North America  |  Market Research

United States Pay TV Subscriber Churn Analysis, Forecast to 2024

Intensely Competitive Environment and a Proliferation of OTT Alternatives Leading to Subscriber Losses

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This study is part of the Frost & Sullivan Digital Media research, with a base year of 2018 and a focus on pay TV market dynamics in the United States. Pay television is a video viewing service where content from multiple broadcasters, production houses and TV channels are transmitted through cable, satellite and/or ADSL/VDSL/fiber. Consumers pay a...

This study examines the prevailing trends in the intelligent mobility market in Australia for 2016–2025. It offers a detailed overview of the key segments in the market. The study focuses on various developments in these segments including their current and future revenue analysis. The study contains an executive summary section, as well as one for...

Frost & Sullivan defines metaverse as a network of persistent 3D worlds and simulations where end users possess a sense of social presence and spatial awareness and can participate in an extensive virtual economy. The central concept of the metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can int...

12 Apr 2024  |  Global  |  Customer Research

The State of the Cloud Asia-Pacific

Cloud Investments Underlie Strategies for Economic Growth and Recovery

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In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...