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20 Sep 2019  |  Asia Pacific  |  Market Research
Artificial Intelligence (AI)-based Security Industry Guide
The Need for AI-enhanced and Automated Security Solutions for Better Threat Prevention, Detection and Response
Artificial intelligence (AI) and machine learning (ML) have been adopted widely across industries over the years due to the multifaceted benefits that the technologies bring about. AI and ML have been also increasingly adopted across industries, from such as healthcare, education, information and communication technologies (ICT), logistics, marit...
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25 Aug 2021  |  Asia Pacific  |  Market Research
State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...
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28 Jun 2022  |  Asia Pacific  |  Market Research
Strategic Profile of Geely
Future Growth Opportunity in the Mobility Ecosystem to be Driven by the Company’s Expansion into Chips, Flying Cars, and Satellites
This profile aims to provide a strategic overview of Geely to identify and analyze the factors that contribute to the success of the organization. Traditional original equipment manufacturers (OEMs) are actively electrifying their product line-ups, making the industry competitive and fragmented. Geely is accelerating its growth in the popular elect...
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04 Jun 2020  |  Asia Pacific  |  Market Research
India Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Thailand Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Malaysia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
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04 Jun 2020  |  Asia Pacific  |  Market Research
China Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Chinese contact center applications market generated a revenue growth of 1.5Percentage, with market revenue of $108.7 million in 2018. The market is expected to grow at a CAGR of 1.3Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Indonesia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indonesian contact center applications market generated a revenue growth of 2.5Percentage, with market revenue of $14.3 million in 2018. The market is expected to grow at a CAGR of 4.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancem...
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04 Jun 2020  |  Asia Pacific  |  Market Research
The Philippines Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Philippines contact center applications market generated a revenue growth of 2.6Percentage, with market revenue of $21.4 million in 2018. The market is expected to grow at a CAGR of 2.7Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...
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