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Malaysia's facility management (FM) market is one of Southeast Asia's most advanced, anchored by long-term public sector concessions and public-private partnerships in healthcare and government, alongside a mature base of commercial and industrial end users. Three forces are reshaping growth: the shift from voluntary to mandatory sustainability com...

China’s automotive industry aims to achieve robust future growth. The government is expected to support the sales environment and strengthen PV production activity through further Belt and Road Initiative collaboration. OEMs are likely to improve their market shares in the long term. The export sale of passenger vehicles (PVs) grew by 34.0% - f...

20 Jul 2017  |  Asia Pacific  |  Market Research

5G in Asia-Pacific, Forecast to 2022

Modernizing and Transforming Digital Businesses

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5G is on its way. It may be closer to 2019-2020 for some but for others, it may be 2023-2025 before it materializes. In all the countries that are frontrunners of 5G in Asia-Pacific, 5G is benefiting from local government support coupled with local demand or at least the potential for demand for 5G services. The demand may be incentive or market dr...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

This research service focuses on leading telco providers that offer comprehensive DIA service offerings in the APAC market. Leading service providers offer various types of DIA services across the region. These service providers have strengthened their service offerings over the years by adding several functionalities and enhancing customer experie...

More Australian offices are embracing flexible workplace options, driving the growth of Australia’s flexible office market. Key factors spurring market expansion include the changing work culture that is prioritising mobility and flexibility, including the trend away from long-term fixed leases towards more flexible terms, and the preference for co...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...