Search results for: 'dd09 latin'

This Frost Radar™ reveals the positioning of key companies in the Latin American customer experience (CX) platforms industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. CX platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire custom...

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

19 Oct 2016  |  North America  |  Market Research

OEM Strategies for Connected Cars in Latin America by 2023

About 8.5 Million Connected Cars Expected on the Region’s Roads, with Brazil, Mexico, and Colombia Leading the Way

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Increased vehicle connectivity is a primary focus for market and product differentiation in the Latin American countries of Brazil, Mexico, Colombia, Chile, and Argentina. Connected, value-added services and infotainment, and next-generation human-machine interface are of highest interest. This research service covers the gamut of connected car str...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

In this study, Frost & Sullivan presents the fixed wireless access (FWA) services industry in Latin America (LATAM), exploring its drivers and restraints, crucial market trends, and growth opportunities. The study period is 2023–2031, with 2025 as the base year and 2026–2031 as the forecast period.We analyze how major players like América Móvil, Te...

The mobile communications industry in LATAM is crucial for economic growth, social connectivity, and digital inclusion. As smartphone penetration increases and network coverage expands, 5G connectivity demands market innovation, support for businesses, and better general access to an essential service. The analysis is segmented by prepaid and postp...

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized customer experiences. Frost & Sullivan research on this industry includes close to 100 service and solution providers, this Frost ...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market continues to grow at a fast pace in Latin America. Digitalization of economies, as seen worldwide, depends on cloud infrastructure and platforms. Their role is to accelerate modernization, enabling the migration of applications and data to the cloud and powering new wave...

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...