Search results for: 'diversif studies'

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

This study examines key original equipment (OE) suppliers' aftermarket strategies in the rapidly evolving automotive connected, autonomous, shared, and electric (CASE) domain. Spanning Europe (including the 27 European Union countries and the United Kingdom), North America (the United States and Canada), and China, the focus is on 2023 to 2030. The...

This research study examines companies that are using the advantages of the internet era to develop new ways of providing banking and financial services. Specifically, it is about the peer-to-peer (P2P) lending industry in 6 of the key member states of the Association of South East Asian Nations (ASEAN). P2P is a form of loan provision platform cen...

In the Asia-Pacific transmission and distribution sector, the initial stages of grid restructuring will take place in countries such as Vietnam and Japan in 2015. In the smart-grid space, Japan and South Korea will continue smart-meter roll-outs. In Australia, grid privatization in Queensland and New South Wales was initiated in 2014 and is expecte...

The study provides an indepth analysis of the global contactless smart card market. It includes forecasts of until 2007 globally and regionally. Geographic regional analyses of contactless smart cards are also included. Market share analysis included in this study highlights the performances of various smart card manufacturers globally in this mark...

In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...

Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...

SecurityHQ helps organizations modernize managed detection and response (MDR) by combining technology-agnostic security operations, transparent co-managed delivery, and a high-touch service model. Frost & Sullivan’s independent customer research shows that SecurityHQ enables organizations to improve alert fidelity, strengthen 24/7 response readines...

07 Sep 2018  |  South Asia, Middle East & North Africa  |  Market Research

Saudi Arabia Logistics Industry—Growth Insights, Forecast to 2024

Economic Diversification Initiatives, Investments towards Developing Logistics Infrastructure such as Multimodal Hubs, and Logistics Parks are Expected to Support Growth of Industry Segments

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Key Issues Addressed

The logistics industry in Saudi Arabia is evolving rapidly to meet the dynamic demands of customers, changing industrial landscape, and expansion of trade. Economic diversification initiatives, tax policy reforms, and FDI policies are encouraging open economy and private investment. Technology advancements and the nations vision on economic diversi...