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09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

As organizations rapidly adopt digital technologies and incorporate them into their daily operations and customer-facing services, the surge of digitalization, including the increasing adoption of digital processes, IoT, and cloud-based technology, has resulted in increasingly complex IT environments while exposing organizations to higher levels of...

In H1 2022, the APAC network firewall market saw a steady YoY growth of 13.0%. The market witnessed a slower YoY growth of 9.3% in Q2 2022, when compared to its double-digit YoY growth of 17.9% in Q1 2022. With a healthy YoY growth rate of 12.9% in H1 2022, the appliance segment remained the biggest form factor segment driving the overall network f...

This research service provides a snapshot of the missile systems market in the Asia-Pacific (APAC). The study covers select APAC countries, focusing on Australia, India, Japan, and South Korea and briefly analyzing Guam (a US territory), Indonesia, Malaysia, the Philippines, Vietnam, and Taiwan. The research service examines the competitive landsc...

In H2 2022, the APAC network firewall market witnessed a slightly slower YoY growth of 11.0% in comparison to the YoY growth of approximately 13.0% in H1 2022. This slower growth reflects the cautious spending sentiment amidst the changing macro environment in 2022 as customers demand for more value for their cybersecurity investments. This changin...

When compared to global economies, Australias gross domestic product (GDP) growth of 3.4 per cent for 2011-2012 shows a relatively strong recovery from the downturn in 2008-2009. One of the major contributors to the economys resilience is the energy and resources sector. In this study, the facilities management market in Australia in major end-us...

This research service provides market analysis for the Asia Pacific Critical Infrastructure Protection market paying a particular focus on oil & gas security spending, airport security, seaport security and mass transport. The research gives an overview of the market over a period between 2008-2015 with revenue forecasts on each segment.

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

Internet of Things (IoT) is no longer considered a hype-based concept. Instead, IoT deployment is finally making headway with both private and public sectors in various industries in the world, and in Asia-Pacific, in particular. The high level of interest in IoT is matched by the increasing readiness of companies and organisations in the region to...