Search results for: 'market platform as a service'

The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...

In the midst of a dynamic labor market and a talent shortage, recruiters around the world face the challenge of making quality hires quickly. A wide range of point solutions and end-to-end hiring and matching platforms serve recruiters and hiring managers. This Frost Radar™ takes a close look at the hiring platforms competitive landscape and key pl...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...

With the growing preference for a patient-centric care delivery approach, the pharma industry follows a robust step-by-step approach towards market commercialization, with a clear understanding of the market stakeholders, segments, as well as post-launch forecasts to create seamless go-to-market strategies. To cater to the ever-evolving market land...

In the last 5 years, the Chinese government has tightened vehicle data collection, data protection, data privacy, and cybersecurity through a series of laws and regulations. Frost & Sullivan recognizes that all electronic hailing (eHailing) platform providers in China must assess these regulations and update their business operations and strategies...

06 Aug 2025  |  Global  |  Market Research

Cloud-Native Application Monitoring Platforms, Global, 2024–2029

Rapid Adoption of Cloud-Native Technologies Fuels Demand

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The use of cloud-native technologies, such as containers and Kubernetes (K8s), has enabled a faster application development and delivery process and more efficient resource usage. However, it also introduced a level of operational complexity that traditional application monitoring tools are not equipped to solve as it has not been designed to addre...

The account-based marketing (ABM) platforms market in 2025 is at a clear inflection point. After years of fragmented adoption and experimentation, enterprises now demand measurable pipeline impact, not just engagement metrics. The shift from tactical ABM to scalable, full-funnel go-to-market (GTM) orchestration is accelerating, driven by economic p...

AI technologies and platforms are entering a new stage of maturity. Most organizations now have access to capable models and have run pilots across multiple functions. The real question is no longer whether AI works, but where it can create sustained growth and how it can be scaled without introducing cost volatility, operational risk, or governanc...