Search results for: 'part covid consumer behavior study'

This study focuses on the ramifications for the European aftermarket because of EVs and PHEVs in the vehicle parc. Analysis is done on how replacement parts demand and aftermarket revenue will be altered due to EVs and PHEVs. The geographic scope of the study is Europe and the base year is 2017. The deliverable explains the impact of the latest ser...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

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This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...

22 Jan 2021  |  Europe  |  Market Research

Electric Vehicle (EV) Regulation Overview in Key European Markets 2020

Cash Incentives to be Discontinued in the Next 3–5 years; Non-cash Incentives to Prevail for at least 10 Years

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The automotive industry is rapidly evolving in terms of technology as well as tackling environmental issues. Electric vehicles have been introduced as a clean energy initiative, as they have low or zero emissions and have come a long way to become an integral part of OEMs’ business strategies. Automakers such as PSA and Volkswagen are creating se...

06 Jan 2021  |  Europe  |  Market Research

Technological Transformation Enabling the Future of London Smart City

Future Growth Potential Through Connected, Autonomous, Shared, and Electric (C.A.S.E.) Strategy Driving Growth Opportunities

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Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities globally are responding to these changes by developing a more sustainable, seamless, and integrated transportation system. Additionally, cities are focusing on building the necess...

Vehicle leasing is seen as a solution to the growing number of challenges faced by companies with regard to their mobility needs. Amongst others, these include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses in the present market conditions are focused on their core products/s...

This study provides an analysis of the global off-highway equipment sector with focus on the construction, mining, and agriculture segments. Discussions include predictions for 2023, major market trends, market measurements by region, (United States, Europe, Asia [India and China], and the Rest of World), and top growth opportunity areas. In 20...

The aim of this study is to research, analyze, and forecast the usage-based insurance (UBI) market for the European automotive industry. Currently, the specific focus is on understanding driving behavior and offers made by insurance companies. In some cases, a two-tier discount structure is present in which the first level is based on mileage and t...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...