Search results for: 'solution cloud latin'

The demand for data transfer and storage has significantly increased over the past few years and is expected to continue to do so till 2022, driving data center expansion and investment. Escalating Internet and mobile data traffic has led to data growth; global Internet IP traffic is likely to rise from 6.8 ZB (zettabyte) in 2016 to 24.6 ZB by the ...

The main objectives of this study are to provide an inclusive perspective of the energy and environment value chain, to understand the competition, and to analyze future business models. Growth opportunities are also discussed. In 2019, oil and gas (O&G) capital expenditure (CAPEX) in exploration and production (E&P) is expected to grow by 7% to a...

Global medium-duty (MD) and heavy-duty (HD) trucks sales grew 4.5% in 2018 from 2017 due to sustained growth in top truck markets of North America, China (Heavy duty truck sales stayed above 1 million mark), along with continual growth in India, Brazil, Russia and Indonesia. In 2019, growth in North America, South America, Russia, India, Indonesia...

Drone services providers (DSPs) offer clients turnkey drone services so they may be the single point of contact for enterprise customers. Some DSPs provide pilots for hire to accomplish commercial drone tasks, but most offer business solutions using a combination of drones; certified commercial drone pilots; and data capture, processing, storage, a...

In 2017, the Japanese MSS market witnessed a healthy growth of 7.6% on a YoY basis. The Japanese market continued to be the largest contributor in APAC, accounting for 32.3% of the market share in the APAC region. CPE-based management/monitoring service (MMS) segment contributed to a majority of the share in 2017, with a YoY growth of 6.6%. While ...

The COVID-19 pandemic has not only revealed supply chain challenges in terms of meeting pandemic-induced demand but also showcased weaknesses with regard to facing disruptions on a global scale. Immediate impacts include supply volatility, steep price increases, and high levels of uncertainty. Despite the manufacturing reboot, supply chain inter...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

Light-as-a-Service (LaaS) is a subscription-based lighting industry business model where the end-user or the building owner purchases the light rather than the hardware that delivers it. With this model, the vendor and the end user enter into a multi-year contractual agreement with payment and energy saving details. LaaS was introduced to avoid the...

The APAC network security market witnessed a slower YoY growth of 7.8% in Q3, 2021, when compared to the double-digit YoY growth of 16.7% the previous quarter; this indicates a steady post-crisis recovery and shift out of the market’s strong rebound phase. The firewall segment remained the biggest technology segment driving the overall network secu...