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This study provides extensive analysis of the outsourcing services market. Percent of revenues by contact medium, vertical market (industry), inbound vs outbound, sales vs customer service and live vs automated calls. Revenues are provided for potential revenue from offshoring. Do-not-call lists are discussed as well, with a forecast on how they ...

This Frost RadarTM covers the year 2022. Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks The 5G network infrastructure market includes public networks run by communications service providers (C...

Frost & Sullivan defines a smart building as one equipped with networked devices that help provide a safe, productive, and comfortable environment for its occupants while optimizing operational and energy performance. Smart building industry participants, including leading, emerging, and start-up companies, innovate to achieve building decarbonizat...

Rigid packaging is packaging that maintains its shape and form, exhibiting no or limited elastic deformation, and is generally self-supporting and free-standing. Plastic is the material of choice because it is lighter, versatile, chemically inert, durable, and inexpensive. Packaging also plays a critical role in marketing. Eye-catching packaging...

This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

The first generation of wireless communication technology (1G) was introduced when NTT launched the first commercial cellular network in Tokyo in 1979. Successive generations have followed approximately every 10 years. Analog voice was the primary 1G service; 2G brought digital voice and introduced data services with text messages. Internet access ...

The North American gas detection market is mature and generated revenue of $886.0 million in 2018. Stringent regulations and shifting technological preference are driving the demand for gas detection in the market. The market is expected to reach $1,040.0 million by 2023 and is expected to grow at a CAGR of 3.3% between 2018 and 2023. Fixed gas de...

Operators of electric utilities and distribution systems look for solutions to cut operational expenditure and increase network resiliency. Frost & Sullivan s start-up tracker helps ecosystem participants identify providers offering solutions that address industry challenges. The start-up tracker provides a rich database of start-up and niche p...

Frost & Sullivan s Business Strategy and Innovation Group specializes in research about current events, disruptive technologies, emerging trends, new forms of mobility, and megatrends influencing the mobility landscape. This report presents Frost & Sullivan s Top 50 predictions on the trends that will drive the global mobility industry in 2024. ...