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31 May 2002  |  North America  |  Market Research
North American Generator Set Markets: Case Studies
Investigating installations of generator sets in the market is an important way to go beyond the major market trends, and focus on new or related industries employing gensets. Manufacturers, investors, and potential end users have a way to peer inside a working example of a less-than-traditional application for a genset, and find how it can benefi...
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15 Sep 2010  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...
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09 Feb 2012  |  North America  |  Market Research
North American Contact Center Outsourcing Markets
Onshore, Offshore, and Home-agent Strategies
This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...
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04 Aug 2021  |  Global  |  Technology Research
Emerging Opportunities for Robotic Arms in Manufacturing
Collaborative Robots, 3D Vision, and Advanced Gripper Technologies to Broaden Application Scope
A robotic arm is a programmable mechanical arm that consists of actuators placed at the joints to enable different functions and handle varying payloads, similar to how the human arm works. Some common activities performed by robotic arms include: picking and placing, sorting, welding, screwing, machine tending, painting, and injection molding. In ...
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30 Sep 2022  |  Global  |  Customer Research
CX Investments in the Manufacturing Industry 2022
Acceleration to Hybrid, Flexible, and Highly Secure Models
Improving customer experience (CX) ranks as the top corporate objective for the third year, followed closely by improving brand equity. Customer relationships are top of mind for manufacturers in 2022 as maintaining brand loyalty becomes increasingly complex, with the world quickly moving to digital channels. Companies are shifting from remote w...
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27 Oct 2022  |  Global  |  Market Research
Global Digital Risk Protection—Forecast to 2026
Rapid Digital Transformation of Businesses and Evolving Threat Landscape Drive Future Growth Potential of Global DRP
Demand for digital risk protection (DRP) solutions has skyrocketed with the rise in cyberattacks targeting an organization’s brand equity, customers, and employees. The COVID-19 pandemic accelerated the shift to remote work environments, causing many organizations to rush digital transformation initiatives, such as cloud migration, leading to incre...
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03 Nov 2022  |  Global  |  Market Research
Global Flooring Materials Market Growth Opportunities
eCommerce Platform Utilization Enhances Customer Acquisition and Branding
Flooring materials include any finished material covering a subfloor structure. As the largest surface in the home or office, flooring can enhance the ambiance. Several factors influence the flooring materials market worldwide, including sustainability, innovations, and geopolitical uncertainties. The growing population and rapid urbanization dr...
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18 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Fleet Management in Latin America, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Fleet management applies mainly to leased and owned fleets, and service portfolios can include maintenance, repairs, fuel cards, and insurance. By centralizing all processes and transactions tied to corporate fleets, fleet management companies allow their clients to be more productive and plan for growth based on hard data and actionable insights o...
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30 Dec 2022  |  Global  |  Market Research
Insights for CISOs—Secure Messaging Solutions
Transformational Growth in Digitalization and its Impact on Communication for Business Needs
Business productivity practices have changed dramatically over the past several years. This is attributed to the move to a remote workforce and the accelerated digital transformation of enterprises. Communication is an essential component of business efficiency. Enterprise messaging integrates different types of virtual communication required for b...
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28 Apr 2023  |  North America  |  Market Research
How Generative AI is Transforming Digital Content Services
ChatGPT Sparks Public Awareness of and Growth Opportunities for AI Platforms, Start ups, Cloud Providers, and Dataset Vendors
From its conception in the 1950s to early 2023, artificial intelligence (AI) underwent a series of improvements, from machine learning (ML) to deep learning (DL), which enabled it to mimic human responses (conversational AI), identify images (computer vision), and generate digital text, images, audio, and video, among other content types (generativ...
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