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Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

14 Jul 2017  |  North America  |  Market Research

Gamification in the Automotive Industry, Forecast to 2025

The Global Gamification Market will Reach $14.5 Billion in 2025

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Gamification technologies help businesses to drive sales, improve return on investment (ROI), support employee interaction, and provide high customer satisfaction, and they are preferred across major industry verticals such as healthcare and automotive. The increasing penetration of smartphones, customized services, tech-savvy customers, the growin...

Solar PV accounted for 45% of all power generation investment in 2024, and is forecast to maintain this throughout the next decade. Inflation drove up project costs in 2023, but lower module and PV inverter costs meant costs started to decline in 2023 and continued to decline in 2024–a rarity for the power industry.Residential, commercial, and indu...

10 Feb 2022  |  North America  |  Market Research

Global Digital Smart Borders Growth Opportunities

Defining Future Growth Strategies for Different Ports of Entry

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Key Issues Addressed

The COVID-19 pandemic has hit the travel industry hard, with a total collapse of international travel. In 2020 and 2021, airline passenger numbers decreased by 60%, causing massive job and cumulative revenue losses of about $498 billion. The last 2 years have demonstrated that the world will likely continue to grapple with some form of the COVID-19...

21 Apr 2020  |  North America  |  Market Research

Impact Analysis of ADAS on the US Collision Repair Market, Forecast to 2030

ADAS Technology is Poised to Change the Course of the Market and Open Up Opportunities for Specialized Repair Services

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The collision repair market in the United States is at an interesting crossroad. After years of decline due to improving vehicle safety and smart legislation, crashes have been edging up after the recession. Many factors—distracted driving, growth in vehicles in operation (VIO) in a rebounding economy, and increasing congestion, among others—have b...

This study covers a variety of services and applications based on the use of automatic speech recognition (ASR) and text-to-speech (TTS) technologies. The value proposition of these services lies in providing users with voice access to Web-based content or other types of data applications. The voice Web and voice access to data services and applica...

04 May 2021  |  North America  |  Market Research

The Digital Transformation is Powering the North American Generator Sets Market

Increased Focus on Value Addition Related to System Flexibility and Digital Product Offerings; the Aim is to Gain a Competitive Advantage to Benchmark Future Growth Potential

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In this research service, Frost & Sullivan reviews the rising need for generator sets in light of the growing demand for power. Rising customer awareness has also opened up opportunities for diesel and gas generators over the past 10 years. In addition, the growing adoption of digital solutions for resource management, remote monitoring, and asset ...

Software-defined wide area network (SD-WAN) is a software approach to managing and controlling the underlying enterprise network technologies to optimize costs and application performance. SD-WAN delivers the flexible, scalable, high-performance, and intelligent networks that enterprises need to support their complex configurations, which include c...

06 Aug 2025  |  Global  |  Market Research

Cloud-Native Application Monitoring Platforms, Global, 2024–2029

Rapid Adoption of Cloud-Native Technologies Fuels Demand

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The use of cloud-native technologies, such as containers and Kubernetes (K8s), has enabled a faster application development and delivery process and more efficient resource usage. However, it also introduced a level of operational complexity that traditional application monitoring tools are not equipped to solve as it has not been designed to addre...