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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Cost Optimisation Attracts Investments
The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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07 Dec 2020  |  North America  |  Frost Radar
Frost Radar™: US Department of Defense Information Technology Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This research service is a Frost Radar™ that analyzes the relative growth and innovation of prime contractors for the US Department of Defense (DoD) information technology (IT) products and services. This competitive analysis is based on budget requests and representative contracts. Analyses of research, development, test, and evaluation (RDT&E);...
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18 Dec 2020  |  Africa  |  Market Research
Innovative Business Models Transforming the Egyptian Two-Wheeler Market, 2024
Growth in the Market to be Driven by Last-mile Logistics Services and New Women Riders
Egypt is one of the fastest-growing and most resilient markets in the African continent. In 2019, it was the 45th largest economy and experienced significant economic advancement owing to a considerable reduction in unemployment and inflation. The country's GDP also increased by 5.6% to $302.3 billion between 2018 and 2019 with the industrial secto...
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22 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research
Government Policies Supporting the Distribution and Charging of Li-ion Batteries to Spur Growth of the Indian eRickshaw Market, 2025
FAME II Scheme and the Focus on Increasing Public Charging Stations to Present New Growth Opportunities
The evolving eRickshaw market in India is expected to witness increasing changes in the next 5 years driven by a myriad of factors. The countrys urban mobility modal is largely dominated by two and three wheelers (2Ws & 3Ws) , which account for close to a 50% share. With the advent of more public transport initiatives, the modal share of last-mile ...
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23 Dec 2020  |  Latin America  |  Market Research
Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025
Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models
The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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01 Mar 2021  |  Global  |  Market Research
Industry Convergence to Accelerate Adoption of Smart Solutions in the Global Industrial Equipment Industry
IIoT and Leasing Models Enhance Future Growth Potential of Industrial Equipment
Industry 4.0 revolves around integrating information technology (IT) and operational technology (OT) with near-real-time connectivity to provide actionable intelligence to decision makers. This research focuses on the adoption of digital technologies and smart devices in the industrial equipment industry. Industrial tools are the leading industry ...
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15 Apr 2021  |  North America  |  Market Research
IoT Start-Up Tracker—Digital Agriculture
Need for Increased Productivity and Resource Optimization Creates New Growth Opportunities
The digital agriculture industry is increasingly focused on improving productivity and driving sustainability through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker p...
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