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For the first half of the 2010s, natural gas was widely considered the fuel of the future, and the 2020s on would see the “Golden Age of Gas,” to quote the International Energy Agency (IEA). However, the prospects for natural gas have become much more uncertain for the second half of this decade, with some sceptics promoting the idea that gas does ...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

The growing need to achieve deep decarbonization in hard-to-abate industries and to address climate change is driving the large-scale deployment of carbon dioxide utilization technologies. Efficient carbon utilization technologies are required to scale up emission reduction to gigatons per annum in the coming years to meet Net-Zero Targets while re...

In this study, Frost & Sullivan analyzes the global battery materials market. The primary segmentation is by material type, including cathode active materials, anode active materials, electrolyte materials, separator materials, binders, and adhesives and sealants (A&S). The study also covers other materials such as foams, films, tapes, labels, poly...

Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measures no longer protect a cloud-extended workspace: threat actors now target digital assets beyond an organizatio...

Frost & Sullivan’s mobility team tracks the two-wheeler (2W) industry by conducting extensive research and analysis on the micro and macro trends shaping it. This report lists the top growth opportunity areas for 2W and three-wheeler (3W) industry players, including key use cases for each one. The industry shift toward electric 2Ws and 3Ws (e2W...

Frost & Sullivan’s mobility team tracks the global commercial vehicle (CV) market to generate deep-dive analysis on the shift towards zero-emission buses and the implications of new technologies on the passenger transportation landscape of the future. The commercial mobility practice evaluates applications in the global transit and coach buses spac...

Transistors are the fundamental electronic components present in any device. They have evolved over a period of 30 years in size and performance. Their capability to act as a switch or amplify current or voltage has enabled them to serve diverse applications ranging from logic gates in the computer processors to sound amplifiers. Research and devel...

The global energy landscape in the United States is evolving every year with wide-scale adoption of distributed energy resources (DERs), developments in digital communication infrastructure, and transactive-based micro-grid initiatives that places utilities at the center. For utility customers to stay relevant, incorporating emerging technology sol...