Search results for: 'keep a client'

Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...

22 Jun 2022  |  Global  |  Market Research

Global Operating Room Devices and Solutions Growth Opportunities

Emerging Business Models & Strategies for Cash-strapped Hospitals

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Hospitals are under extreme pressure to reduce costs and increase profits. Considering today’s uncertain regulatory climate and challenging economic environment, medical device companies are challenged to provide products and services to hospitals at an affordable cost. The operating room (OR) offers many opportunities to do so. ORs drive approxima...

Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...

Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

The Frost & Sullivan report presents the concept of Zero Trust Architecture and best practices for CISOs. A Zero Trust Network (ZTN) is based on the basic principle of “never trust, always verify”. ZTN is a model or guiding design principle. It is an overall strategy and framework to prevent unauthorized access, contain breaches and reduce the r...

01 Jun 2020  |  North America  |  Market Research

Post-pandemic Growth Opportunity Analysis in the Logistics Industry

Insights on Flexible Solutions and Alternate Delivery Models and Strategies to Mitigate Emerging Risks

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The global logistics industry had a turbulent 2019, registering 1.2% in merchandise trade volume growth due to the stagnant global economy, trade disputes, geopolitical uncertainties, and environmental regulations. In Q1 2020, the COVID-19 outbreak flipped the growth switch in every area of the economy, and the global supply chain is no exception. ...

19 Aug 2020  |  Global  |  Market Research

Digital Transformation in the Global Adhesives and Sealants Industry, 2020

Future Growth Potential Enhanced by Growth Opportunities in Innovative Digital Business Models

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The chemicals and materials sector is focused on restructuring business processes using advanced digital technologies in keeping with similar trends being pursued by all major industries. Frost & Sullivan’s November 2019 report: Global Digital Transformation in Paints and Coatings, 2019, found that leading coating formulators have invested si...

03 May 2019  |  North America  |  Market Research

Analysis of the US and EU5 Hospital Operating Room (OR) Products and Solutions Market, Forecast to 2022

Transforming OR Product Lines to OR Efficacy Solutions

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The key issue being debated in the healthcare industry today is how to transform a seemingly simple operating room (OR) into a technology-fueled, infection-free, and sleek surgical environment. A true smart hospital focuses on 3 major areas, namely, operational efficiency, clinical excellence, and patient-centricity, with technological advancements...