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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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21 Jun 2024  |  Global  |  Technology Research
Growth Opportunities in Quantum Computing Software, Engagement and Freight Management, and AI-powered Process Automation
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Software Development Kits (SDKs) for Quantum Computing Hardware, Business Management Solutions, AI-enabled Customer Service, Engagement, AI-powered Freight Management, Process Automation and Application testing. ITCC TOE’s mi...
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22 Jul 2016  |  Global  |  Market Research
RFID in the Global Smart Cold Chain Market
Growth of Cloud Computing and Big Data to Ensure Smart Cold Chain
Scope of the report The research report includes the following segments: Product scope: Active RFID, Passive RFID, RFID sensor tags, RTLS Geographic scope: Global End-user scope: RFID companies, Food Manufacturers, Logistics service providers, Cold Chain companies, Food Retail Companies, Pharmaceutical Companies Revenue analysis and forec...
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13 Jul 2015  |  North America  |  Market Research
Analysis of the North American Hosted IP Telephony and UCC Services Market
The Perfect Storm for Cloud Unified Communications & Collaboration
The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...
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28 Mar 2025  |  Global  |  Technology Research
Growth Opportunities in Artificial Intelligence, Generative AI, No-Code Development, Cloud, Robotics, AR, VR, Data Science and Quantum AI
Innovations in Artificial Intelligence, Generative AI, No-Code Development, Kubernetes, Cloud, Robotics, Augmented Reality, Virtual Reality, and Data Science
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a various type of AI-enabled solutions with real-time monitoring and automation, conversational platforms,...
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04 Apr 2025  |  Global  |  Frost Radar
Frost Radar™: Business Process Management Services, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The business process management (BPM) or business process outsourcing services market continues to grow, driven by digital transformation, AI adoption, and cost optimization pressures. Organizations are shifting from traditional labor arbitrage models to outcome-based engagements with automation, AI-driven analytics, and hyper-personalization of cl...
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15 Jun 2020  |  Asia Pacific  |  Market Research
Malaysian Data Center Services Market, Forecast to 2026
Data Centers Need to Improve Services to Meet Rapidly Surging Demand for Digitalization
Malaysia is considered one of the prime data center markets in the Asia-Pacific region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their a...
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23 May 2025  |  Global  |  Frost Radar
Frost Radar™: Cloud/Application Runtime Security, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The multilayered architecture of cloud-native applications, involving containers, microservices, and underlying infrastructure, complicates threat detection and incident response. Attacks can move across these layers, starting at the application level, exploiting API or unknown vulnerabilities, and moving laterally through the container layer to th...
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06 Dec 2022  |  Europe  |  Customer Research
Voice of Customer—Health, Wellness, and Well-being Services in Cars, Europe
Electric Vehicle Owners Show a Higher Level of Interest in Health, Wellness, and Well-being Features
The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...
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21 Nov 2023  |  Global  |  Frost Radar
Frost Radar™: Secure Access Service Edge, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Across industries, organizations find themselves in need of transforming their legacy networking and security infrastructure to better support both a hybrid workforce and increased use of cloud-based services. Added to this need is the challenge of achieving optimal operational efficiency due to the discrete networking and security tools in their I...
$4,950.00