Search results for: 'location based services'

Satellite industry demands are shifting from telecommunications to Internet connectivity. A growing need for power, data, and services in areas with limited capabilities is driving the market. The satellite industry is revising its business model to fulfill demands and increase revenue. Due to this, the space industry is implementing the as-a-Servi...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

08 Jul 2021  |  North America  |  Market Research

Low-Code Application Platforms Growth Opportunities

Harnessing the Power of Lines of Business in App Development Fuels Innovation Culture

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As businesses emerge from the pandemic operating environment, they are caught in a strange position of having to resume former foci—like streamlining operations, improving employee productivity, and enhancing the customer experience, but doing so in a wildly different operating environment than they were in 18 months ago. One technology that was ju...

With rising carbon dioxide (CO2) concentrations globally, there have been increasing effort and emphasis on curtailing CO2 emissions. This research service aims to document the current and upcoming technologies that are being adopted globally to address point source carbon dioxide (CO2) management. The research scope focuses on the key technologies...

The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourages developments in the cellular machine-to-machine (M2M) and the Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents metrics for tier 1 mobile ...

The North American mobile communications market is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents the metrics for Tier 1 mobile ope...

This research service explores the market trends surrounding the growth of zero-latency systems. With an exponential increase in the volume of online activity and the resultant explosion in the amount of data being generated, the speed and reliability of networks have become crucial. This has resulted in an increase in the demand for the developmen...

The continued penetration of high-speed broadband services in advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile opera...