Search results for: 'location based services'

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

increasing demand for lightweight and thermally insulating materials in various industries such as building and construction, oil and gas, and others is boosting the growth and enhancing the adoption potential of metal foams. The broad application scope is attributed toward the high specific area, low density, and enhanced thermal resistance of the...

The primary goals of this research are to highlight how important video quality is to broadcasters, publishers, and OTT platforms with regards to their monetization strategy. It also showcases how QoE (quality of experience) can have a positive or negative impact to their business and how easily it can be measured. With video delivery having imp...

Over the last decade, technology has changed the way people move from point A to point B. With the rise of platform apps, transportation services have become more connected, integrated, and shareable. Over the next decade, Frost & Sullivan believes that this technology-led transformation will create profound changes in terms of commute and travel; ...

Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

03 Oct 2022  |  Europe  |  Market Outlook

European Waste Management and Circular Economy Outlook, 2022

Ongoing Digitalization to Increase Reuse and Recycling Efficiency with Focus on Entire Value Chain Decarbonization

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The European waste management market is at the forefront of transitioning toward greater digital technology adoption using disruptive and smart solutions. Focus on material and product circularity obtained through increased reuse, recycling, repurposing, and repairing is supported by the incorporation of high-tech solutions dedicated to collecting,...

Collaborations between OEMs, rental companies, digital solution providers, battery manufacturers, utility companies, dealerships, and technology companies are creating a new wave of solutions that enhance the customer experience. These synergies are driving innovation, creating a sustainable environment. Customers are beginning to prefer renting/sh...

Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligence ...

This series features novel business approaches and innovations in the retail space. It is a set of profiles that illustrate the trends offering holistic and interactive experiences for customers as well as convenience and benefits to retailers. To develop a business ecosystem that delivers high customer engagement, companies are investing in advanc...