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Asia-Pacific Hosted IP Telephony and UCC Services market entered into fast-moving stage for the first time in the following aspects including the varieties of services available in the market increased across all countries. Increasing awareness and demand of cloud services is also driving the migration from CapEx to OpEx model. This research study...

Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...

In recent years, physical retail stores have fallen behind eCommerce as the digital economy bellwethers such as Alibaba, Amazon, Baidu, Facebook, Google, Microsoft, and Tencent have defined the direction of retail and driven consumer expectations. Online and offline commerce now converge into one integrated commerce experience. Beyond gloomy repor...

23 Jun 2020  |  North America  |  Market Outlook

Global Automotive Industry Outlook, 2020

COVID-19 Pandemic to Negatively Impact Light Vehicle Sales to the Tune of Over 14% YoY

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Key Issues Addressed

The novel coronavirus driven pandemic has adversely affected a wide array of industries. The automotive industry is not immune to the disruptions caused by the virus either. The months of March and April have seen lockdowns of cities across the globe, and the sales of automobiles have plummeted as a result. Light vehicle (LV) sales in China, the Un...

27 Nov 2019  |  North America  |  Market Research

North American Positive Displacement Pumps Market, Forecast to 2026

Aggressive Oil and Gas Investments in the United States will Drive Long-term Growth Against the Backdrop of Economic Uncertainty

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Key Issues Addressed

The objective of this research service is to identify, analyze, and evaluate current and future trends that impact the North American positive displacement (PD) pumps market. Market dynamics continue to remain cyclical with the prevalence of volatile economic conditions and process industries such as oil and gas and chemicals continuing to invest i...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

Environmental risks are expanding the role of security technologies beyond traditional asset and perimeter protection. Climate-related disasters, pollution, environmental crime, biodiversity loss, infrastructure disruption, and growing sustainability requirements are increasing the demand for technologies that provide real-time visibility, incident...

24 Apr 2020  |  North America  |  Market Research

US Defense and Security Market Disruptors, 2020

Competitive Warnings and Partnering Opportunities for Large Established Defense Contractors

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The United States Defense and Security (US DoD) market has been dominated by legacy providers for decades. With the constant and rapid evolution of advanced technologies, coupled with the military’s goal of increasing flexibility at lower costs, start-up companies are aiming to disrupt the market in several areas. After reviewing this research ser...

23 Oct 2020  |  Global  |  Market Research

Supply Chain Optimization and Decentralized Manufacturing to Expand the Contract Cell and Gene Therapy Manufacturing Market, 2020–2026

Automation Deployed to Contain Cost of Goods Sold and Vector Manufacturing Standardization will Create New Growth Opportunities

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The cell and gene therapy segment is one of the fastest growing segments in the biopharmaceutical space. While the science behind the therapy has grown by leaps and bounds on the back of decades worth of research, manufacturing has unfortunately lagged behind. To fully harness the curative potential of these therapies and ensure greater reach and a...