Search results for: 'agents of changes'

In 2026, the smart buildings sector is accelerating rapidly, propelled by the convergence of AI agents, IoT sensors, and cloud-based platforms that tackle the longstanding 25%–35% efficiency gap in commercial properties while introducing personalized, conversational interfaces to elevate tenant satisfaction and technician efficiency. Autonomous edg...

This deliverable provides insights on the many macro issues facing the pharma and biotech industry. The industry is currently in a state of transition and is faced with a myraid of challenges including the dreaded patent cliff. This research service presents a total market forecast, market share analysis by leading companies, top therapeutic class...

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoption is becoming critical for global businesses to stay competitive and relevant. The rising adoption am...

This study presents an assessment of the current status and future prospects of the Global Construction coatings market. It takes into account volume shipments and revenues generated from construction coatings from 2017 to 2027. Revenues are recorded at the manufacturer level. Decorative architectural coatings is a market that is widely researched ...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

This study charts how digital health ecosystems are likely to form and scale through 2040 and what that implies for providers, payers, technology vendors, and retail/community partners. We define a digital health ecosystem as an interoperable platform that coordinates people, data, and decisions across home, retail, and hospital settings—secured by...

This market insight discusses the impact of emerging-market power equipment manufacturers, mainly from China, South Korea, and India, on the global power equipment industry. It tracks the coal, hydro, and gas power plant markets in key regions, and explains the changing power equipment, construction, and regulatory landscapes in these regions. Seve...