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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
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26 Feb 2020  |  North America  |  Market Research
UCC Industry Trends to Watch, 2020
The Foundation is Set for Rapid Advancement
Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...
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18 Dec 2023  |  Global  |  Frost Radar
Frost Radar™: Private Multi-access Edge Computing, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...
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Special Price $3,712.50 save 25 %
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05 Jun 2024  |  Global  |  Market Research
Top 10 Strategic Imperatives in Homes and Buildings, 2024
The Key Transformations Impacting Future Growth Potential
The transformation of the homes and buildings industry encompasses a wide range of changes from net zero buildings to competitive intensity in smart home solutions. These strategic imperatives impact all industry participants, necessitating convergence with cross-industry players to advance homes and buildings. This calls for innovation in value pr...
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05 Aug 2025  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Smart Buildings, 2025
The Top Transformations Impacting Future Growth Potential
The smart buildings industry is growing rapidly, spurred by technology advancements and the rising need for energy efficiency and sustainability. Building automation systems (BAS) are increasingly integrated with HVAC, lighting, and security systems with centralized platforms to maximize building performance and minimize energy use. This transforma...
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01 Sep 2025  |  Europe  |  Customer Research
Voice of the Customer: European SD-WAN & SASE Buyers’ Insights, 2024
Digitization Imperatives and Positive Business Outcomes Drive the Implementation of Enterprise Network Services
In this report, Frost & Sullivan presents key findings from a survey conducted among European enterprises regarding their preferences for SD-WAN and SASE. The survey targeted IT and network decision-makers in various sectors, including financial services, healthcare, retail, government, technology, and manufacturing within the European market. It a...
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11 Nov 2025  |  Global  |  Megatrends
FinOps and GreenOps: Onset of a New Business Models
Driving Sustainable Financial Transformation
The convergence of FinOps and GreenOps marks a pivotal evolution in how enterprises manage cost, carbon, and compliance. With real-time ESG tracking becoming central to decision-making, businesses are shifting from traditional cost control to embedding sustainability at the core of operations. This transformation is driven by rising regulatory pres...
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31 Dec 2025  |  Global  |  Market Research
Global SD-WAN Vendor Infrastructure, 2025
AI and Multicloud Adoption is Accelerating the Growth Potential of SD-WAN
The global SD-WAN infrastructure market continues to demonstrate strong growth dynamics, surpassing $6.57 billion in 2024 with a year-over-year increase of 28.1%. Looking ahead, the market is projected to grow at a 15.1% CAGR through 2029, driven by accelerated digital transformation, increasingly complex network environments, and a surge in cloud-...
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09 Oct 2025  |  Global  |  Megatrends
Trend Opportunity Profiles—Future of Retail (Edition 5)
Key Retail Shifts Enabling Growth and Innovation to 2030
Future of Retail 4.0 marks a pivotal shift in the retail landscape, driven by intelligent systems, automation, and ethical consumerism. Businesses are rapidly adopting models like Retail as a Service and Real-Time AI Pricing to enhance operational efficiency and dynamic market responsiveness. IoT-powered smart store infrastructure and AI-driven los...
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30 Sep 2016  |  South Asia, Middle East & North Africa  |  Market Research
Digital Enterprise Transformation in India
Improved Communication Infrastructure and New age Technology to Drive Sweeping Changes to Businesses in India
Indian enterprises have begun to embrace new age technologies to improve the operational efficiency, business processes and customer experience to address the competitive environment. Digital transformation is capable of transforming businesses by improving business agility. , empowering stakeholders and providing new revenue models. In India CIOs ...
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