Search results for: 'android ed pacif termin forecast 2026'

Enterprise Connect 2026 emphasized a key shift in the CX market: artificial intelligence has transitioned from being experimental to becoming a reliable, operational asset that delivers measurable outcomes. We anticipated this trend in the latest Frost & Sullivan annual outlook report titled “Top 10 Strategic Imperatives in the CX Industry – 2026 t...

ViVE 2026, held February 22–25 in Los Angeles, brought together more than 7,000 attendees, 230+ speakers, and 300 exhibitors to define the year’s direction in digital health. It reinforced a pivotal message for the healthcare IT ecosystem: AI has moved beyond experimentation and is now a core enterprise capability requiring scale, governance, and a...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

The convergence of connectivity, artificial intelligence (AI), video intelligence, electrification, regulatory digitization, and data-driven operational optimization is profoundly changing the global truck telematics and fleet management market. What was once a fragmented market centered primarily on GPS tracking and basic fleet visibility has evol...

The 2026 outlook for the building construction sector highlights a period of transformative change driven by accelerating digitalization, increasing sustainability requirements, and the growing adoption of industrialized delivery models. Rapid advances in AI, digital twins, and modular construction are redefining project execution by enabling highe...

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

The Asia-Pacific (APAC) integrated facility management (IFM) market has experienced steady growth, primarily driven by developing economies. While mature markets have shown slower progress, the overall trend is positive. Strong regulatory support, particularly from the public sector, and a growing emphasis on energy efficiency have fueled IFM ad...

The global off-highway (OHW) equipment industry enters 2026 amid a complex and evolving macroeconomic environment characterized by geopolitical uncertainty, energy price volatility, and shifting trade dynamics. While the baseline outlook suggests moderate global GDP growth of about 3%, downside scenarios driven by war, supply chain disruptions, hig...