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12 Mar 2020  |  Latin America  |  Market Research
Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026
Increasing Competition and Opportunities in a High Growth Market
The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...
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01 Jun 2018  |  Latin America  |  Market Research
Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2023
Vendors Need to Adapt to the Increasing Demand for Flexiblity
The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Market achieved stability in 2017, after a tough 2016. Although the overall market is still behind 2015 marks in most variables, the progressive recovery of the Latin American economy is expected to fuel new investments in enterprise communications, as well as...
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05 Nov 2012  |  Latin America  |  Market Research
Latin American PACS MarketBrazil, Argentina, and Mexico
A Flourishing Double-Digit Growth in the Region
This research service analyzes the Argentinean, Brazilian, and Mexican picture archiving communication system (PACS) market regarding its revenue, installed base, market share, and competitive scenario. Although the region is still far behind North America and Europe in terms of penetration of the solutionswhere the installed base reaches more tha...
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17 Jul 2019  |  Latin America  |  Market Research
Challenges and Opportunities for On-Premises Unified Communications Vendors, Forecast to 2025
Mining Hidden UC Opportunities is the Key to New Growth
The traditional on-premises unified communications (UC) market is very mature and is experiencing pressure from both internal and external competitive forces. Premises-based solution vendors are facing challenges from a variety of competitors including disruptive unified communications as a service (UCaaS) providers, network service providers offer...
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28 Apr 2017  |  Latin America  |  Market Research
Brazilian Industrial Internet of Things Market, Forecast to 2021
Rapid Adoption is Expected to Make Revenue Surge to $3.29 Billion
Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is...
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05 Feb 2018  |  Latin America  |  Market Research
Colombian Industrial Internet of Things Market, Forecast to 2022
With Ubiquitous Connectivity Becoming a Global Norm, the Internet of Things is a Reality with a Potential Market Size of $523.7 Million in 2022
This outlook considers the growth potential of hardware, software, connectivity, services, and of primary verticals in the Colombian IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, automotive, smart cities, agric...
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01 Nov 2019  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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17 Jul 2026  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Platforms in Latin America, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized customer experiences. Frost & Sullivan research on this industry includes close to 100 service and solution providers, this Frost ...
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09 Apr 2021  |  Latin America  |  Market Research
The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean
The Pandemic Fosters Innovations and Opens Massive Growth Opportunities
2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...
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17 Jul 2013  |  Latin America  |  Market Research
Hot Topic - Mobile Virtual Network Operator (MVNO) Status in Latin America
This market insight covers both current and upcoming mobile virtual network operator (MVNO) launches in Latin America. It examines competitors, network coverage, service offerings, future trends, and growth opportunities in the region. It also looks at market drivers as well as the pricings and market strategies of MVNOs. The service highlights mar...
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