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27 Apr 2022  |  Global  |  Market Research
Global Data Center Colocation Trends and Growth Opportunities
Evolving Customer Needs and Technology Shifts Drive Future Growth Potential
Data centers represent the backbone of the digital economy. Enterprises and governments need to rely on best-in-class data centers and digital infrastructure in today's digital world. Enterprises increasingly outsource their data operations to third-party colocation services providers specializing in data center operations. The capability of coloca...
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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27 Nov 2025  |  Global  |  Market Research
Data Security Platforms Market, Global, 2025–2030
High Number of Cyberattacks is Driving Transformational Growth in Data Security Platforms
Data has been an integral component of any enterprise’s business operations, regardless of sectors, sizes, and maturity. The adoption of cloud, big data, and GenAI has made data grow exponentially in terms of velocity, volume, and value. Enterprises have been using multiple data security solutions to protect their data amid this rapidly evolving la...
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18 Dec 2023  |  Global  |  Technology Research
Synthetic Data: Future of AI and Emerging Ecosystems
Transforms the Way Businesses Use Data and Generate Meaningful Insights
Synthetic data is data generated artificially based on data collected from real-world occurrences. It is artificially generated data in the form of text, tables, images, and videos, among others. Synthetic data generation will address the challenge of inefficient datasets and privacy concerns. Generated using algorithms, it enables organization...
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Special Price $3,712.50 save 25 %
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04 Sep 2025  |  Global  |  Market Research
Global Contact Center Solutions Market, Forecast to 2029
Enhancing Business Outcomes Becomes the Name of the Game
The global Contact Center Solutions market achieved solid growth in 2024, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectations by deliveri...
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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
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29 Jul 2024  |  Global  |  Frost Radar
Frost Radar™: Cloud Contact Centers in Latin America, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...
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01 Aug 2023  |  Global  |  Market Research
Earth Observation Satellite Data Growth Opportunities
Disruptive Technologies are Driving the Future Growth Potential of Earth Observation Satellite Data Solutions
This research service analyzes the developments in the Earth observation (EO) satellite data market that are accelerating growth. The demand for space-based data, especially Earth observation (EO) data, is growing at an unprecedented rate across multiple areas, with industries that were previously unaware of its benefits now recognizing its value. ...
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20 Nov 2024  |  Global  |  Market Research
Ecosystem Activity for Automotive Data Monetization, 2024–2030
OEMs and Solution Providers are Developing New Concepts and Approaches to Re-invent the Vehicle Data Monetization Market
In a competitive, yet fragmented market for vehicle data, partnerships with third parties can be the difference between a successful or failed strategy for original equipment manufacturers (OEMs). Inflated expectations linked to the value of vehicle data that marked the peak hype years for data monetization are well behind the automotive industry....
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Special Price $4,207.50 save 15 %