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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the underl...
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03 Feb 2020  |  North America  |  Strategic Forecasting
Leveraging Advanced Technology in the Partner Channel
Driving Partner Engagement and Sales with New Tech Strategies
Channel partner relationships are like a three-legged stool, with vendors, partners, and businesses all reaping benefits from the relationship. For customers, channel partners often provide a high-touch, consultative approach that allows them to get to know the business’ needs and goals and offers a trusted, expert view of how to make their goals a...
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22 Nov 2022  |  South Asia, Middle East & North Africa  |  Frost Radar
Frost Radar™: Connected Truck Telematics in India, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
India’s telematics market is undergoing a transitional phase, with major growth opportunity awaiting telematics services providers (TSPs), original equipment manufacturer (OEMs), mobility start-ups, network providers, AIS-140 manufacturers, and other related stakeholders. To succeed in this market where fierce competition and aggressive pricing dom...
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30 Jun 2020  |  Global  |  Technology Research
Novel Innovations Facilitating Digital Transformation of Agricultural Sector
Utilization of Innovative Digital Technologies to Enhance Farm Productivity and Profitability
The Food and Agricultural Organization (FAO) of the United Nations has identified that growing populations, rising affluence and urbanization are translating into increased threat to global food security. The agriculture sector has undergone a series of transformation since the 19th century, including mechanized agriculture as well as green revolut...
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26 Mar 2021  |  Global  |  Market Research
Maintaining Brand Loyalty as Digital Channels Thrive Amidst the COVID-19 Pandemic
CX-driven Innovative Solutions Create New Growth Opportunities
Connecting with customers has become challenging with the vast number of purchasing options at their fingertips. Digital experiences such as shopping online, searching web portals for deals, checking out customer review sites, and using mobile loyalty apps are just a few digital experiences that are commonly used and enjoyed today. They can help bu...
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11 Nov 2021  |  Global  |  Market Research
Growth Opportunities for Sustainable Technology in Global Commercial Aviation
Environmental, Social, and Governance (ESG) Framework and Long-term Goals to Reduce Emissions Bolster Technology Strategy
The COVID-19 pandemic forced lockdowns and border closures, which subsequently curtailed global travel. Industry revenue in fiscal year (FY) 2020–2021 amounted to $328 billion—the nominal equivalent to revenue generated in FY 2000–2001. Due to grounded aircraft and cancelled flights, the reasons for the shift in passenger behavior, government restr...
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26 Jul 2017  |  Global  |  Market Research
Global Wireless Network Test Equipment Market, 2017–2023
Continual Growth in Digital Data Drives the Demand for Global Wireless Network Test Solutions
Smartphone users spend nearly 80% of their daily device use time on non-voice activities. Traditional capacity expansion is not enough; mobile data traffic will continue to grow exponentially and will not be met by traditional network growth. Service provider need to know where the network coverage is critical, as customer churn is extremely expen...
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27 Sep 2017  |  Europe  |  Market Research
Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021
Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market
The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider tha...
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19 Jan 2018  |  North America  |  Market Research
The Global Immuno-oncology Therapeutics Market—Adoptive T-cell Therapies, Forecast to 2022
The Next Generation of Cancer Therapies
Immuno-oncology refers to drugs that are used to stimulate the human immune system to target the fight against cancer. The immune system is capable of recognizing and eliminating foreign substances, including tumor cells. Tumors have, however, been able to escape detection by the immune system. There are drugs that can empower the immune system cel...
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17 Aug 2018  |  Asia Pacific  |  Market Research
Innovative Use Cases of IoT in the Transport and Logistics Sector
Revenue Generating Business Models
While the level of interest in the Internet of Things (IoT) has been on the rise among enterprises on a global scale in the transport and logistics sector, many of them face challenges in defining use cases that enable them to generate new sources of revenue. There is a need to gain new capabilities in terms of domain expertise and technical know-h...
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