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08 Dec 2020  |  Europe  |  Market Research
Increased Demand for Generic Drugs Fueling the European Chromatography Market, 2026
Rising Need for Characterization Analysis in the Pharmaceutical Sector to Drive New Growth Opportunities
This research service analyzes the European market for chromatography instruments and covers gas, liquid, and ion chromatography technologies/instruments. Germany, the United Kingdom, France, Italy, Switzerland, Russia, Benelux, Scandinavia, and the rest of Europe (ROE) countries are the regions included in the scope of this research. Benelux i...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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17 Dec 2020  |  North America  |  Market Research
COVID-19 Alters Near-term Growth Trajectory of Central America and the Caribbean
Shift in Global Supply Chain Trends and Government Push for Economic Diversification in Select Countries Give Way to Transformational Growth
The economic growth outlook for Central America and the Caribbean is restrained by multiple interrelated factors, mostly due to dependence on the external economic environment. As global growth is poised to contract in 2020, regional growth stands to severely contract as well. In this research, Frost & Sullivan analyzes the macroeconomic outlook fo...
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28 Jun 2019  |  Europe  |  Market Research
European Fire Detection and Suppression Market, Forecast to 2025
Reviving Construction Industry and Improving Building Codes and Regulations will Drive the Market
This research on the European fire detection (sensors and alarms that detect and warn against fire) and fire suppression (water-based, gas-based and foam fire suppression systems) market offers an overview of the fire safety market in Europe for the period from 2015 to 2025. In this research, revenue represents manufacturers’ sales of fire and safe...
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14 May 2025  |  Global  |  Market Research
Global Cloud Meeting and Team Collaboration Market, Forecast to 2029
AI Emerges as the Catalyst for Renewed Growth in a Mature Market
After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of 7.0 percent. Meetings and messaging remain foundat...
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03 Feb 2021  |  Europe  |  Market Research
AI-powered Chatbots Boosting the European CX Management Market, 2020
Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities
The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...
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07 Oct 2011  |  North America  |  Market Research
North American Hosted Contact Center Markets
Movement from Best-of-Breed to Suites
This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...
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07 Aug 2012  |  North America  |  Market Research
North American Hosted Contact Center Market
Movement from Best-of-Breed to Suites
This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...
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30 Mar 2022  |  North America  |  Customer Research
CX Investment Predictions for 2022
Employee Engagement Elevated as a Business Priority
In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...
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30 Jun 2020  |  North America  |  Market Research
Global Analysis of Power Electronic Market for Electric and Hybrid Vehicles, Forecast to 2025
Integration of Power Components for Modular and Flexi-Electric-Vehicle Platforms to be Key Focus Until 2025
The global power electronics market is expected to multiply by 2025 with the rising demand for electric & hybrid vehicles. OEMs across the globe are looking at EV and HEVs as viable solutions in order to comply with the evolving stringent emission & fuel regulations. Power electronics play a huge important role in defining the efficiency, safety an...
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