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08 Apr 2026  |  Asia Pacific  |  Market Research
China’s Macroeconomic Transformation, 2025–2035
China’s Export Pivot to Emerging Markets, Surge in High‑Tech Manufacturing, and Acceleration of AI‑Driven Industrial Upgrades to Drive Long-Term Growth
China is entering a decade of macroeconomic transformation, with growth expected to moderate from an average of 5.7% between 2015 and 2025 to 3.7% between 2025 and 2035. This slowdown is being driven by structural factors like population aging, property sector correction, and shifting global trade dynamics. In this scenario, China is accelerating i...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026
Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities
Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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26 Aug 2016  |  Asia Pacific  |  Market Research
FrostIQ—Asia Pacific Outbound System Vendor, 2015
Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capabilit...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Singapore Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Ensure Transformation Growth of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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13 Mar 2009  |  Asia Pacific  |  Market Research
Strategic Analysis of the Australian Building Management and Control Systems Market
This research service provides updated analysis on the BMCS market in Australia with extra elaboration on the energy efficiency offerings in the market. The research service provides analysis on the market challenges, drivers, restraints, and growth opportunities. 10 year forecast of the total market revenue, product segment split, market revenue o...
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07 Jul 2017  |  Asia Pacific  |  Market Research
Southeast Asian Building Management System (BMS) Market, Forecast to 2022
Growing Awareness on Energy Efficiency to Drive Double-digit Growth
The Southeast Asian Building Management Systems (BMS) market is currently in the nascent stage and is expected to grow strongly at a CAGR of 10.2% between 2016 and 2022. Increased energy efficiency and operational cost savings achieved through adoption of BMS is increasing the demand, while regulation and policies further support the growth of this...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Hong Kong’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Initiatives and Value-added Services to Ensure Transformational Growth in the CX Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00 -
16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Taiwan’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Determine Future Growth Potential of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00 -
06 Jul 2023  |  Asia Pacific  |  Market Research
Asia-Pacific Real-time Payment Growth Opportunities
Disruptive Technologies that Enable Open Banking are Fueling the Growth of Real-time Payments
This research service examines the real-time payment (RTP) market in the Asia-Pacific (APAC). It identifies key customer needs and market trends and provides a country-wise analysis of relevant developments. RTP or fast-payment systems involve payment transactions that are initiated and processed in near real time or within minutes. Unlike traditio...
$4,950.00