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14 Feb 2020  |    |  Megatrends
The Top Trends for 2020
Disruptive Technologies Go Mainstream
This report looks at global trends set to make an impact in 2020. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. Along with the top trends, the study also analyzes key growth opportunities with t...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Singapore's Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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20 Jun 2007  |  Global  |  Market Research
Global CRO Spending Trends
This research service provides revenue forecasts for CROs globally, by phase and market type, R&D spending trends of pharmaceutical and biotechnology companies and pipeline drugs and clinical trial trends by phase and region.
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17 Mar 2020  |  Asia Pacific  |  Market Research
Indonesian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Malaysian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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26 Jun 2019  |  North America  |  Economic and Databases
Americas Economic Tracker—Insights and Trends, H2 2019
Growth to Stagnate Due to External Environment and Political Uncertainties
The pace of growth in the Americas is expected to slow down in the coming quarters. The weakening global economy and an anticipated slowdown in the US economy are expected to affect economic growth in the region. While the US economy expanded with a high growth rate of 3.2% and 2.5% in Q1 and Q2 2019, the economy is expected to slow down in the com...
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17 Mar 2020  |  Global  |  Market Research
Indian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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16 Apr 2019  |  Global  |  Megatrends
The Top Trends, 2019
The Year of 5G, Autonomy, and the Edge
This report looks at global trends set to make an impact in 2019. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. This year, the power of technology and technology companies has emerged as a key t...
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04 Sep 2015  |  Global  |  Market Research
Global Contact Center and Office Headset Market
The Move to Desktop Communications Drives Demand for Enterprise Headsets
This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Market, Forecast to 2024
Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...
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