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29 Jul 2019  |  North America  |  Market Research
North America Contact Center Outsourcing Market, Forecast to 2022
Digital Transformation Proves Challenging Amid Active Service Provider Acquisitions
The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...
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08 Jul 2021  |  Global  |  Market Research
XDR: The Journey Towards Revolutionizing Cybersecurity Operations and Generating Triple-Digit Growth in the Coming Years
Vendors and End-Users Need to See Beyond Marketing Claims
The cybersecurity industry has long been operating in siloes. Organizations deploy dozens of security tools that do not communicate with each other and generate thousands of alerts daily. The market is long overdue for a solution that provides a comprehensive view of the organization's security posture. XDR is a vendor-agnostic solution that aggreg...
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18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2026
Governments Are Leading Digital Growth
The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...
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24 Jun 2024  |  Global  |  Frost Radar
Frost Radar™: Cloud Security Posture Management, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...
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11 Feb 2026  |  Global  |  Market Outlook
Top 5 Growth Opportunities in Smart Buildings, 2026
AI Agents, Unified Platforms, and Secured Digitized Solutions to Drive Efficiency, Safety, and Comfort in Smart Buildings
In 2026, the smart buildings sector is accelerating rapidly, propelled by the convergence of AI agents, IoT sensors, and cloud-based platforms that tackle the longstanding 25%–35% efficiency gap in commercial properties while introducing personalized, conversational interfaces to elevate tenant satisfaction and technician efficiency. Autonomous edg...
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26 Aug 2016  |  Global  |  Market Research
Eight Transformational Trends Influencing the Global Trucking Industry’s Growth Trajectory
Green, Safe, Connected, and Smart Technologies Enabling Transition from Product- to Service-Based Business Model
Technological, demographic, environmental, and geopolitical shifts are altering the commercial truck market globally. Integration of digital technologies primarily for resource management and total cost optimization will result in the evolution of truck technology from basic telematics services to advanced traffic modeling, weather prediction, and ...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Hong Kong’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Initiatives and Value-added Services to Ensure Transformational Growth in the CX Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Taiwan’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Determine Future Growth Potential of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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10 Jul 2023  |  North America  |  Market Outlook
Global Vehicle Leasing Outlook, 2023
Digitalization Empowers Leasing Industry Growth, and the Market is Expected to Reach $202.50 Billion by the End of 2023
Vehicle leasing addresses the challenges companies face in meeting their mobility needs, including funding, fleet maintenance, and handling residual risk. In the current market conditions, companies—both big and small—must focus on their core products and services; therefore, they look to outsource all other support activities, including mobility, ...
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17 Oct 2024  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
Highlights from Frost & Sullivan s Surveys of Business Leaders and IT Decision-makers
As employee presence in offices surges to its highest level in more than four years, companies are realigning their workspace and technology investments amid a new landscape. The workplace is becoming more flexible, technologically advanced, and environmentally conscious while also being flexible to accommodate potential policy shifts. Frost & S...
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