Search results for: 'pacif value'

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The overall APAC network security market is expected to grow at 7.9% CAGR from 2019 to 2024. The wider region was led by the firewall segment due to its popularity in the market, followed by the IDS/IPS segment, and the SSL VPN segment. The network security market is still growing, albeit at a slower rate than in the past 5 years, and with varying ...

Secure software-defined wide area network (SD-WAN) is a solution provided by leading vendors and service providers aimed at the future of cybersecurity. While SD-WAN itself is not a new offering, secure SD-WAN has become an increasingly popular approach to cybersecurity. • SD-WAN solutions have three key characteristics: they support multiple ...

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

This study offers strategic analysis of the nascent market for the global farm equipment and global farm equipment telematics market in global geographies. It provides an overview of market trends, growth prospects, and key sectors for growth. It includes a market structure and outlook, market potential and opportunity analysis for the global farm ...

19 Aug 2020  |  Global  |  Market Research

Digital Business Models Mitigating COVID-19 Implications on Global Aftermarket Performance in 2020

Resilience From an Aging Vehicle Parc, Complemented By Digitization of the Value Chain to Usher in Post-pandemic Revival of the Automotive Aftermarket

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Key Issues Addressed

This study evaluates the trajectories of global economic recovery in the aftermath of the pandemic and elucidates the medium-term impact of muted demand and supply on aftermarket revenues for 2020. Taking the long-term view, the study also underscores growth opportunities and evolving business models that, if leveraged on, will aid the aftermarket’...

Original equipment manufacturers (OEMs) used to differentiate their products based on mechanical features. Today, however, consumers increasingly want features defined by software, such as driver assistance, connectivity, and comfort-convenience services. The convergence of technology areas including electrification, autonomous driving, shared mobi...

This study aims to analyse the global connected fleet (commercial vehicle, passenger vehicle fleets, buses, and off-highway vehicle/heavy equipment) market for 2019. The objective of this research is to highlight the 2018 performance of the connected fleet ecosystem with respect to acquisitions, new product developments, OEM introductions and new t...