Search results for: 'model call post'

The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...

Security concerns in the Indo-Pacific region have called for the creation of the Quad Security Dialogue between the United States, India, Japan, and Australia. This partnership aims to strengthen collaboration in the defense field through technology sharing and joint exercises. In this study, Frost & Sullivan provides an overview of each Quad me...

The operator services (OS) market is an industry having multiple facets. The most important aspect of wireline telecommunications is that it is losing revenues to wireless communication. The more people use wireless phones, the less they use wireline phones. This creates fewer opportunities for wireline providers to provision operator services. ...

In 2003, the first human genome sequence was produced, with a production cost between $500 million and $1 billion. However, since 2008, when next-generation sequencing (NGS) approaches entered the research setting, there has been a significant decline in sequencing costs. These approaches allow either the whole genome (via whole-genome sequencing [...

08 Oct 2020  |  Global  |  Market Research

Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026

Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential

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This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...

This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

18 Nov 2021  |  Global  |  Market Research

Global Terabit Ethernet Testing Solutions Growth Opportunities

Future Growth Potential Encouraged by 5G Deployments, Rapid Developments in Next Generation 800GbE and 1.6TbE, and Hyperscale Clou

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The global terabit ethernet (TbE) testing solutions market was worth $62.3 million in 2020 and will reach $203.6 million by 2025, corresponding to incremental growth of $141.3 million and a compound annual growth rate (CAGR) of 26.7% between 2020 and 2025. The market had exorbitant growth rates in 2019 and 2020; however, as the technology matures, ...

This Frost & Sullivan analysis of two-wheeler (2W) connectivity provides insights into the technological development and innovations that will transform the 2W industry. It outlines future growth opportunities in major connected technology areas, such as connected services, advanced rider assistance systems, shared mobility services, and electric 2...

The astonishing progress of combinatorial chemistry, the development of high throughput screening techniques, parallel computing, and quantum mechanics modeling approaches, among many other cutting-edge innovations, has derived in a Big Data explosion. In parallel, the advent of structural biology, the omics revolution, and the extraordinary progr...