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The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

08 Oct 2020  |  Global  |  Market Research

Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026

Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential

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This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...

As we move into the new decade, the electric vehicle (EV) industry is likely to experience total sales of over 2.5 million units (including battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs). Majority of the US OEMs are likely to reduce PHEV models and introduce BEV models in their product lines. Over 450 models—300 BEVs ...

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

07 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Safety Mandates Transforming Indian Automotive, 2020

India Follows Global Safety Systems With the Introduction of New Active and Passive Safety Mandates through Bharat New Vehicle Safety Assessment Program (BNVSAP)

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Key Issues Addressed

The automotive industry is at a tipping point, with factors such as increasing urbanization and congestion, shifting consumer behavior toward connectivity, transition toward electric vehicles, and many more disrupting the changing dynamics of the market. One such factor that has garnered attention across the globe is the rising focus on reducing ro...

The two-wheeler industry in India is arguably the biggest two-wheeler market in the world and has been undergoing significant changes in the last 5 to 6 years as a result of multiple factors. These include government regulations, OEM innovation and development, customer demographics changes, and the overall economic health of the country. For examp...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

22 Jan 2021  |  Global  |  Market Research

Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market

Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience

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While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...