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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00 -
21 May 2019  |  Global  |  Market Outlook
Global Industrial Automation Market Outlook, 2019
Digital Transformation Leading the Shift Toward Service-driven Monetization
As a result of a moderate investment climate, the automation market experienced steady growth in 2018. This research service provides key trends and predictions for the global automation industry in 2019, analyzing developments across end-user industries. The automation market is set for a paradigm shift due to digitalization in end-user industries...
$4,950.00 -
30 May 2019  |  North America  |  Market Research
How to Become a Successful UCaaS Provider, Q4 2018
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
This study is based on the findings of an online survey conducted in Q4 2018. The survey panel was comprised of U.S.-based companies? IT and/or telecom decision makers and influencers. The purpose of the survey was to gain a perspective from IT and telecom stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider ...
$3,000.00 -
11 Jun 2019  |  North America  |  Market Research
BPO Company Culture, 2019
THE Driver for Customer Experience Excellence
This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day c...
$1,500.00 -
28 Jun 2019  |  Europe  |  Market Research
Growth Opportunities in the UK Facility Management Market, Forecast to 2025
Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity
The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services are ...
$4,950.00 -
23 Jul 2019  |  Global  |  Market Research
Global Vehicle OEMs’ New Online Retail Strategies, Forecast to 2025
Online Vehicles Sales are Expected to Comprise 5% of Global Vehicle Sales by 2025, With China as a Leading Market
The definition of online retail in this research service refers to when a vehicle is purchased (part payment as a down payment/outright purchase) through an online portal, without interaction at a physical dealership; in this case, the sale is considered to be an online sale. The global online retail scene is prevalent in regions such as the United...
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30 Jul 2019  |  Global  |  Megatrends
Data Monetization, Forecast 2018–2022
Powering Innovation Through Data Monetization
An increasing number of companies are starting to build data-driven strategies to fuel growth in the upcoming data economy. Though in its nascent stages, data monetization is having a huge effect on many industry verticals. Every company will, at some stage, transform into a data company through direct or indirect approaches. However, there is a la...
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13 Sep 2019  |  North America  |  Market Research
Analysis of the Drug Delivery Devices Market, Forecast to 2023
Adoption of Connected Healthcare Solutions to Improve Patient Adherence and Compliance
The growing interest in drug delivery devices is more towards micro needle technology for vaccines and hormones. As healthcare companies focus on the transdermal mode of delivery for insulin, companies developing patch technologies have also received huge funding, indicating that the interest in the industry is shifting toward transdermal drug deli...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the Indian Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
The Indian SCM market experienced healthy growth in 2018, and the Web and the e-mail security segments registered steady growth. Large enterprises prefer stand-alone SCM solutions due to the need for high performance and for forensics and privacy purposes, and this drives the uptake of SCM solutions. However, a growing number of Indian enterprises ...
$4,950.00 -
01 Dec 2021  |  Global  |  Market Research
Global UPS Market
Data Centers and Emerging Markets to Ensure Future Growth Potential
Even though the global UPS industry is highly mature, it still offers considerable growth opportunities in different market segments such as technology, end user vertical, power range and geography. This report provides in depth insights in to the total UPS market and various high growth segments with in the total market. The Global UPS industry al...
$4,950.00