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01 Nov 2019  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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24 Sep 2024  |  Global  |  Frost Radar
Frost Radar™: Communications Platform as a Service, 2024
A Benchmarking System to Spark Companies to Action Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines communications platforms as a service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services in their business or consumer applications and workflows. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaa...
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25 Mar 2025  |  Global  |  Frost Radar
Frost Radar™: Next-gen Content Delivery Networks and Edge Services, 2025
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Frost Radar™ for the next-gen content delivery networks (CDN) and edge services industry analyzes providers offering services to deliver web content, video, and applications to end-users with high performance, low latency, and robust security. The CDN market has evolved to include:1. Traditional Content Delivery: caching, content acceleration, ...
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13 Jul 2020  |  Global  |  Market Research
2020 Update--Global Internet of Things (IoT) Devices Forecast, 2017-2026
Impact of COVID-19 on Adoption of IoT Devices
This study is an updated IoT Device forecast with 2019 as the base year. The forecast takes into account the impact that COVID-19 would have on the adoption and implementation of IoT devices in 2020. The study is a detailed forecast of the total number of IoT devices globally. The study is broken out by region: North America, Asia-Pacific, Europe, ...
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09 May 2019  |  North America  |  Market Outlook
Global Autonomous Driving (AD) Industry Outlook, 2019
1 in 4 Cars Sold (18 Million) Globally is Expected to be Automated (L3 and Above) by 2030, with L4 Driving the Growth of Ownership
The autonomous driving industry is evolving at a rapid pace on various fronts such as advancements in technology as well as emergence of new business models. Traditionally, most major OEMs and Tier I suppliers have strived to explore the benefits of developing applications focused on the convergence of the three technology pillars: Connected, Auton...
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23 Sep 2019  |  North America  |  Frost Radar
Frost Radar in the Immunoassay and Clinical Chemistry Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
The immunoassay and clinical chemistry market is the highest share contributor for the total in vitro diagnostics (IVD) market. Globally valued at $28.7 billion in 2019, this market segment contributes 37.6% of the total IVD market of $76.3 billion. Within the high-medium to low analyzer segment, there are over 40 companies globally. Of these, 14 c...
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29 Nov 2019  |  Global  |  Market Research
Global Analysis of Major Crop Protection Companies, 2018
Industry consolidation and the shift to eco-friendly alternatives will impact the market
This study analyzes the global crop protection market and profiles the 20 leading companies that are active in this space; it also offers an outlook of the key trends that drive the market. By geography, the study is classified into 4 regions, namely, North America, Europe, Asia-Pacific (APAC), and Rest-of-World (RoW). Product scope includes crop p...
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21 Dec 2022  |  Europe  |  Market Research
European Off-highway Equipment Industry Growth Opportunities
Sustainability Targets and a Looming Energy Crisis Will Affect Electrification and Digitization
Sustainability targets and the requirement to reduce operational costs, maintenance costs, and equipment downtime have increased the need for synergies across the off-highway value chain in Europe. The requirement for electric charging and hydrogen fuel infrastructure increases and the need to digitize processes becomes more urgent, thus pushing to...
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20 Dec 2022  |  Global  |  Market Outlook
Unified Communications and Collaboration Market Outlook
Top 10 Predictions for 2023
Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...
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19 Jan 2023  |  North America  |  Megatrends
Trend Opportunity Profiles—Economic Trends
Transformative Mega Trends that Drive Growth and Innovation Toward (2023-2030)
Frost & Sullivan’s Trend Opportunity Profiles is a document that examines global economic trends leading to a better outlook up to the year 2030 and direct opportunities for major sectors such as energy and environment, technology, food and agriculture, mobility, supply chain and logistics, business and financial services, health and medicine, reta...
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