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Asia-Pacific Hosted IP Telephony and UCC Services market entered into fast-moving stage for the first time in the following aspects including the varieties of services available in the market increased across all countries. Increasing awareness and demand of cloud services is also driving the migration from CapEx to OpEx model. This research study...

Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...

23 Jun 2020  |  North America  |  Market Outlook

Global Automotive Industry Outlook, 2020

COVID-19 Pandemic to Negatively Impact Light Vehicle Sales to the Tune of Over 14% YoY

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Key Issues Addressed

The novel coronavirus driven pandemic has adversely affected a wide array of industries. The automotive industry is not immune to the disruptions caused by the virus either. The months of March and April have seen lockdowns of cities across the globe, and the sales of automobiles have plummeted as a result. Light vehicle (LV) sales in China, the Un...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

24 Apr 2020  |  North America  |  Market Research

US Defense and Security Market Disruptors, 2020

Competitive Warnings and Partnering Opportunities for Large Established Defense Contractors

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Key Issues Addressed Key Benefits

The United States Defense and Security (US DoD) market has been dominated by legacy providers for decades. With the constant and rapid evolution of advanced technologies, coupled with the military’s goal of increasing flexibility at lower costs, start-up companies are aiming to disrupt the market in several areas. After reviewing this research ser...

The Volkswagen-Ford Partnership will open many doors for both companies in global markets, leveraging each others strengths and presence across various regions. The aim is to design and manufacture approximately 45 EVs for both companies, using VWs MEB EV architecture, and this will help both companies dominate the global market, given their extens...

30 Jun 2022  |  Global  |  Market Outlook

Global Automotive Outlook, 2022

Automotive OEMs Prioritizing Supply Chain Recalibration, Digital Transformation, and Sustainability to Accelerate Growth

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Rebounding from the pandemic-related disruptions of 2020, the global automotive industry registered a healthy 5.3% increase in sales, with 81 million in unit sales in 2021. Toyota led global OEM sales, recording a growth rate of 13.9%, selling 9.9 million units. Despite the positive recovery trends in the global economy and vehicle sales, the Ru...

The report evaluates the growth potential of the pickup truck sector in North America (the United States and Canada), focusing on key demographics, consumer lifestyles and interests, consumer attitudes and adoption, and marketing channels. It analyzes the potential target audience, providing an overview of their behavioral patterns. The assessmen...

19 Sep 2023  |  North America  |  Market Research

Growth Opportunities for Clinical Laboratory Services in Asia-Pacific

Proliferation of High-end Specialized Testing and Interconnected Lab Networks Fuel Growth Potential

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Clinical labs are the foundation of the healthcare ecosystem. This research overviews the Asia-Pacific (APAC) clinical laboratory services industry for the period 2022–2028. Country-specific and vertical-specific forecasts are provided from 2023 to 2028 using a base year of 2022. Frost & Sullivan focused on APAC following various events unfolding f...