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This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...

The global commercial airline revenue management market is mature, registering about $773.9 million in 2021. Frost & Sullivan expects the market to reach $1.0 billion in 2032, moving at a compound annual growth rate (CAGR) of 2.6%. As airlines are adopting digitalization across all operational areas, vendors are upgrading their revenue manageme...

Dental practice management software (DPMS) solutions are digital tools used by dentists and related health professionals to oversee their day-to-day clinic operations. These solutions are designed to streamline core operations such as appointments, scheduling, and billing and help dentists focus more on patient care. Many dental clinics devote cons...

Warehousing accounts for 18% of the $12 trillion globally spent on logistics. Warehousing refers to the temporary storage of goods before they are distributed to the end user in the supply chain. The industry has evolved over the years from providing only storing goods to offering other value-added services such as picking and packing, sub-assembly...

10 Feb 2020  |  North America  |  Market Research

United States Pay TV Subscriber Churn Analysis, Forecast to 2024

Intensely Competitive Environment and a Proliferation of OTT Alternatives Leading to Subscriber Losses

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This study is part of the Frost & Sullivan Digital Media research, with a base year of 2018 and a focus on pay TV market dynamics in the United States. Pay television is a video viewing service where content from multiple broadcasters, production houses and TV channels are transmitted through cable, satellite and/or ADSL/VDSL/fiber. Consumers pay a...

Women are the major providers of healthcare worldwide, in both the informal and formal healthcare sectors. Yet they struggle to meet their own healthcare needs. Gender inequality in social, environmental, and biological terms has made access to healthcare for women a challenge, exposing them to health risks. According to a study done by AIIMS and H...

The European heat exchangers market recorded steady growth in 2019, following a period of economic downturn over the past few years. The market witnessed strong demand from end users, with a positive investment climate across key end-use industries such as chemicals and petrochemicals; heating, ventilation, and air conditioning (HVAC); and power ge...

This research study provides key trends and predictions for the global distribution control systems (DCS) market. A DCS can range from a single controller and operator workstation to large systems incorporating multiple controllers and workstations. In general, a DCS has multiple controllers that interact with one another by sharing a common networ...