Search results for: 'Analytics as a Service'

This study provides an in-depth analysis of the European, Middle Eastern and African markets for VoIP services. It identifies relevant market drivers and restraints and analyzes current regulatory, market and technology developments by sub-region. It discusses origination and termination trends and trends by call destination, origination device and...

The research service provides analysis of European Web Conferencing Services market and its major trends. It focuses on the 'Services' segment of the web conferencing market and outlines major drivers, restraints, challenges affecting the market. The research service has a base year of 2007 and provides market forecasts upto the year 2014.

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

This research study presents an analysis of the Video Conferencing Services Market in Europe. The study discusses key market trends, drivers, restraints, and provides market sizing and forecasts for the European market. Regional breakdowns include UK, France, Germany, Spain, Italy, Benelux, Nordics, and Rest of Europe. The study also provides marke...

This Market Engineering study provides a detailed view of the European market for web conferencing hosted services and on-premise software, described the key market trends, dynamics and influential market participants, as well as an overview of the principle market metrics together with a forecast of main revenue streams to 2015. The research servi...

11 Sep 2018  |  Europe  |  Market Research

Growth Opportunities in the Nordic Region Facility Management Market

Service Innovation and Contract Integration to Drive Growth and Industry Transformation

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Key Issues Addressed

The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable an...

This research service provides a strategic analysis of the light commercial vehicle (LCV) telematics market in Europe. It discusses the penetration of fleet management solutions (FMS) in LCVs by country and fleet size. The study provides valuable insights regarding market dynamics, trends, challenges, outlook and the different packages offered by F...

23 May 2017  |  Europe  |  Market Research

Growth Opportunities in the UK Water Retail Market, Forecast to 2022

A Dynamic Market Characterised by Service and Delivery Innovation by Suppliers

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Customer-centric innovation, digital transformation, value-added services, and exemplary customer service will drive the UK water retail market going forward. The market revenue is estimated at £4 billion, with a non-domestic customer base of about 1.2 million. This study includes the revenue forecast for 2017–2022 for three different scenarios: bu...

Traditional carsharing refers to short-term vehicle rentals where users can pick up and return vehicles either at fixed stations (station-based) or at flexible locations within a designated area (free-floating). In this model, carsharing operators typically own and manage the vehicle fleets. Zone-based operators primarily support station-based serv...