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10 Aug 2022  |  Global  |  Technology Research
Home Healthcare Technology Innovations and Growth Opportunities
Bringing Critical Care Delivery to Patients’ Homes through Portable, Safe, and Easy-to-Use Ventilators, Electrocardiograms, and Dialysis and Infusion Devices
Hospitals have been the mainstay of providing care delivery to patients, including diagnostic services and therapeutic interventions. However, as a limited number of health professionals cater to multiple patients, caregivers are unable to dedicate sufficient time to each patient to understand their needs and effectively monitor their response to t...
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23 May 2023  |  Global  |  Market Research
AI Creates Growth Opportunities in the Changing Contact Center Landscape
Key Takeaways from the 19th Annual Customer Contact East MindXchange
Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...
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23 Jan 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Data Center Colocation Services, 2024
Providers Must Concentrate on Scaling Up Space and Power Capacities to Satisfy Hyperscale Demand
The data center colocation industry has seen significant growth in recent years, driven by the increasing demand for data storage and processing requirements. Public cloud service providers, enterprises, and governments are increasingly reliant on best-in-class data centers and digital infrastructure. A growing trend among enterprises is to outsour...
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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
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13 Jan 2021  |  Global  |  Market Research
Adoption of Advanced Processors and Servers Sparks Innovation across the Global Data Center Infrastructure Solutions (DCIS) Market
Demand for Ever-increasing Volumes of Data Storage Drives Growth Strategies
The global data center infrastructure solutions (DCIS) market will be driven by investments from technology and industrial firms in next-generation enterprise, cloud, and co-location centers. This growth will span regions, as companies seek to reduce their dependence on any one region and to tap the opportunities developing across the globe. Coolin...
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03 Mar 2022  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Japanese Contact Center Applications Market, Forecast to 2024
More Advanced Applications Were Deployed in Contact Centers
The Japanese contact center application market contracted by 1.6% and registered a revenue of $163.3 million in 2017. The market is forecast to grow at a CAGR of 0.9% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, In...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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20 Nov 2006  |  Asia Pacific  |  Market Research
Philippines IPTV Market
IPTV is perceived to be a disruptive technology in the consumer telecom space. This study tracks the pervasiveness of IPTV and outlines the strategies of various service providers in the Philippines. The research also gives an insight into the drivers, restraints and challenges and forecasts revenues and ARPU trends for the IPTV market.
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15 Mar 2011  |  Asia Pacific  |  Market Research
CRO Market in the Philippines
This research service presents an overview and analysis of the clinical trials and research outsourcing market in the Philippines from the time period 2009 to 2015. It goes over government regulations, clinical trial statistics by phase and therapeutic area, and growth of the clinical trials market. Along with this coverage, the research service a...
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