Search results for: 'management tools'

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

This research service illustrates the Integrated Facilities Management Services Market in Malaysia. The research service takes into account the revenue forecasts from the base year 2006 - 2013 within the Malaysian market.

This research service illustrates the Integrated Facilities Management Services Market in Singapore. The research service takes into account the revenue forecasts from the base year 2006 - 2013 within the Singaporean market.

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

Facilities Management (FM) can be defined as the services associated with running or maintaining a facility, such as janitorial, engineering, security, environmental, landscaping, and other related services. Asia-Pacific (APAC) is a mix of mature and developing markets for facilities management services, with developing nations recording higher gro...

The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stab...

17 Jan 2017  |  Asia Pacific  |  Market Research

SEA Integrated Facilities Management Market, Forecast to 2021

Demand for Cost and Energy Efficiency Propels IFM Sophistication

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The Integrated Facilities Management (IFM) market in Southeast Asia (SEA) is set to grow steadily until 2020. Rapid growth can be expected in developing economies such as Thailand and Indonesia, while advanced IFM markets in Malaysia and Singapore provide available opportunities due to rapid building modernization and energy-efficiency goals. Colle...

Increasing safety and security concerns, need for comfort and central monitoring, technological advancements, and growing impetus from the government to reduce carbon emission and energy consumption are the major driving factors. The key challenges that are being faced by market participants are high initial cost, longer payback period, lack of gua...