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27 Jan 2023  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
A Benchmarking System to Spark Companies to Action–Innovation that Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...
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08 Jan 2024  |  North America  |  Market Research
Top 10 Growth Opportunities in Digital Content Services, 2024
The Rise of Internet Connectivity, the Natural Need for Individuals to Connect with Others, and Technology Improvements Continue to Boost Digital Content Services
The increase in global internet users, internet traffic, active social media users, and unique mobile phone users is driving digital content growth. In 2023, the industry grew in new global internet users, new active social media users, and unique mobile phone users. By the end of 2023, around two-thirds of the world s population is estimated to be...
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21 Mar 2025  |  Global  |  Market Research
Pharmaceutical Clinical Contract Peripheral Services, Global, 2025–2030
The CRO Industry is Witnessing Transformational Growth Due to Industry Convergence and an Increasing Reliance on the Functional Service Provider (FSP) Model
As trial volumes normalize after the COVID-19 pandemic, pharma and biopharma companies are re-focusing on their drug development pipelines. As a result, the market has been creating an increasing number of clinical trial outsourcing opportunities for CROs, with these service providers also refining their processes to ensure better clinical trial tu...
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10 Nov 2023  |  Latin America  |  Market Research
Brazilian ICT Service Growth Opportunities
Cloud Service Revenue Growth will Boost Market Growth
This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In this study, Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, data communications, fixed broadband, pay TV, m...
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09 Oct 2023  |  North America  |  Market Research
North American Wavelength Services, 2023
Increasing Demand for High Bandwidth and Secure Wavelength Services Creates Future Growth Opportunities
This research study examines the North American market for wavelength services from 2022 to 2027. The wavelength services market will continue to witness single-digit growth rates throughout the forecast period, driven by exponential bandwidth demand from wholesale and retail customers. The report covers the major trends influencing market growth, ...
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18 Apr 2023  |  North America  |  Customer Research
Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021
This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options
Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...
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17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
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14 Jan 2026  |  Asia Pacific  |  Market Research
Managed and Professional Security Services Market, China, 2025–2030
Managed and Professional Security Services are Experiencing Transformational Growth due to Intensifying Cyber Threats and Expanding Digital Attack Surfaces
The scale and sophistication of cyberattacks in China continue to rise, driven by the rapid adoption of cloud computing, mobile applications, IoT devices, and industrial digitalization. Increasing automation of attacks, combined with wider use of AI-driven intrusion techniques, is placing unprecedented pressure on organizations to strengthen visibi...
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12 Mar 2024  |  Global  |  Market Research
Voice of Customer: Global Banking and Financial Services Security Trends
Growth Opportunities Gleaned from a Survey of Enterprise End Users Who Influence Cybersecurity Budgets
Because of digitalization initiatives, the bring-your-own-device trend, and the sheer number of internet of things-enabled devices, banking and financial services organizations have found themselves connected to a vast digital ecosystem vulnerable to many threats. In this fast-changing cybersecurity landscape, organizations are ready to make signif...
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26 May 2023  |  North America  |  Market Research
Growth Opportunities in Demand Responsive Transport
Public-private Partnerships, Government Push, and Digital Innovation Drive $23 Billion Revenue Potential by 2030
For almost a decade, incremental but rapid progress has fueled a new paradigm for how cities move people around. Driven by quickly evolving technologies, new business models, and shifting social expectations, mobility has been transforming to deliver sustainable, equitable, efficient, and convenient services. This transformation involves the increa...
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Special Price $3,712.50 save 25 %