Search results for: 'Analytics as a Service'

21 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...

Frost & Sullivans Mobile Field Service Management (FSM) study represents landmark research into the adoption patterns, market breadth and opportunities for mobile field service within customer relationship management (CRM) applications. Mobile strategies represent the biggest opportunity for field service organizations to gain competitive advantag...

In this research service, it is predicted that despite defence budget reductions in many countries, the military support in service market (SIS) will increase during the forecast period of 2012-2010. The market will have an overall growth as SIS activities will be increasingly outsourced to private sectors during this forecast period. The United St...

Light-as-a-Service (LaaS) is a subscription-based lighting industry business model where the end-user or the building owner purchases the light rather than the hardware that delivers it. With this model, the vendor and the end user enter into a multi-year contractual agreement with payment and energy saving details. LaaS was introduced to avoid the...

22 Apr 2022  |  Global  |  Market Research

Global In-orbit Satellite Service Growth Opportunities

Disruptive Technologies Enable Future Space Growth

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Key Issues Addressed

In-orbit satellite service accelerates innovation for the NewSpace economy, enhances national security, and enables next-generation space missions. In addition, in-orbit and de-orbit satellite service is a technology transformation in the NewSpace sector to replace damaged parts on satellites, improve and expand the lifetime of satellites, and redu...

This research and its sister research (report B078) backs up the assertions made above with evidence from many market participants. It provides market size, growth and share information based on primary research with a wide range of vendors and channel partners. With current market sizes and forecasts of geographic markets are given, this research ...

Energy is the world’s most dynamic industry in need of change. Electric utilities and power retailers are the backbone of the energy transition as they cope with increasing power demand and changing load patterns driven by electrification. They also enable greenhouse gas reductions by integrating distributed energy resources such as solar rooftops,...

Dental Service Organizations (DSOs) are independent business support centers that contract with dental practices in the United States to provide critical business management and support to dental practices, including non-clinical operations such as accounting, human resources, marketing, and legal tasks. DSOs provide cost-efficient and conservativ...

This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.