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19 Dec 2025  |  Global  |  Customer Research
Navigating Customer Experience Trends in Healthcare, 2025 to 2027
A Customer Perspective
Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...
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27 Jul 2021  |  Global  |  Technology Research
Wearable Artificial Organ Growth Opportunities
Technological Innovations Enabling Remote Monitoring and Home Care for Organ Dysfunction
Healthcare providers typically manage kidney failure, diabetes, and respiratory failure with large, bulky medical equipment in a hospital setting. Conventional interventions typically reduce patient mobility; the treatment burden, mental anxiety, potential for non-compliance, and other drawbacks for specific therapies can result in poor health outc...
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09 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare
Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys
Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...
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05 Mar 2020  |  North America  |  Market Research
Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020
SMBs are a Driving Force Behind Mobile Worker Applications Growth
This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...
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10 Nov 2020  |  Latin America  |  Market Research
Analysis of the Latin American Data Center Services Market, Forecast to 2024
The Growth of Cloud Providers in the Region Drives the Momentum for Colocation Services
The Latin American data center services market is growing; companies are beginning to understand the benefits of outsourcing infrastructure to a third party and are starting to lose their fear and mistrust of service providers. There are still considerable opportunities in the Latin American market, with providers expanding facilities and building...
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22 Jan 2021  |  Global  |  Market Research
Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market
Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience
While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...
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25 May 2021  |  North America  |  Tracker
Internet of Things (IoT) Professional Services Forecast, 2020–2025
As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value
While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...
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12 Jun 2024  |  Global  |  Market Research
Innovative AI-enabled Clinical Trial Companies: Strategic Profiling and Growth Opportunities
The Integration of Real-world Insights into Trial Management is Propelling AI Adoption in Clinical Trials
As global clinical pipelines witness a surge in complex novel therapies, there is a general inclination toward improving trial design through adaptive trial designs with technology-enabled solutions for planning and execution. Artificial intelligence (AI) is gaining large-scale recognition in terms of supporting decentralized trial designs and allo...
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24 Jun 2020  |  Latin America  |  Market Research
IoT Ecosystem—Latin American Operator Strategies, 2020
Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions
The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...
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31 Aug 2016  |  North America  |  Market Research
Augmented and Virtual Reality Applications in Healthcare
Novel Platforms Enable Innovative Healthcare Applications and Business Models
The Augmented Reality (AR) market, although in its early stages, has been growing rapidly since the last two years. The next 5 years will produce diverse AR content from varied fields and industries and affordable solutions for consumers. AR enterprise applications and subsequent subscription models will boost revenue for start-up companies in this...
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Special Price $1,125.00 save 25 %