Search results for: 'virtualization analyst software'

The metaverse as a concept can be complex to understand. Frost & Sullivan categorizes the metaverse as an interconnected network of persistent 3D worlds and simulations where end users, represented by virtual avatars, are enabled with a sense of social presence and spatial awareness and participate in an extensive virtual economy. This study dis...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

19 Aug 2026  |  Global  |  Frost Radar

Frost Radar™: Cloud Workload Protection Platforms, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Organizations worldwide continue to accelerate cloud, cloud-native, and AI adoption. Multicloud and hybrid cloud strategies are now standard for large enterprises, while containers, Kubernetes clusters, serverless functions, cloud virtual machines, APIs, and AI workloads are becoming the execution layer for digital business. This has made workload ...

Frost & Sullivan's on-going research into the video conferencing services market identified education as one of the key vertical industries for growth of video conferencing infrastructure and endpoints. Virtual learning is on the technology road-maps of most educational institutions and is a key enabler of highly popular distance learning courses. ...

This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified market challenges, drivers, restraints, competitive landscape, and growth opportunities within the web event services market and ultimately the evolution of web events as o...

The U.S. mobile penetration levels are at the 90 percent mark. An increasing number of mobile subscribers are using various content services and applications on their devices, which opens up newer avenues for mobile advertising. Penetration of next-generation mobile handheld devices such as Smartphones and tablet PCs have opened up new possibilitie...

In this report, Frost & Sullivan profiles upcoming global trends in health, wellness, and nutrition that help accelerate advancements in this space. The six trends covered are personalized disease management, clinical decision support systems, virtual wellness programs, healthy aging, functional beverages, and wellness metaverse. Under each trend, ...

This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.